Shop Assistant -Lights 19M26

As a Shop Assistant at Lights 19M26, you will play a vital role in delivering an exceptional shopping experience for our customers. Your proactive attitude, attention to detail, and passion for customer service will be key in assisting our clients as they make their home lighting decisions. You will be responsible for ensuring the store is welcoming and well-organized and that the products are properly displayed. Your ability to understand customer needs and effectively communicate product benefits will contribute to meeting sales targets and creating a positive brand image. A willingness to learn and stay updated on lighting trends will ensure proper product knowledge. If you're a team player with a customer-centric approach, we invite you to join our vibrant and dynamic team at Lights 19M26.

Responsibilities

• Provide excellent customer service by assisting shoppers with product inquiries and purchases.
• Maintain store cleanliness and create visually appealing merchandise displays.
• Stay informed about lighting products to offer knowledgeable suggestions to customers.
• Collaborate with team members to meet and exceed sales targets and goals.
• Manage payment transactions efficiently and accurately using the point of sale system.
• Monitor and replenish stock levels to ensure product availability on the sales floor.
• Assist in store promotional activities and special events to enhance customer engagement.
• Address customer queries and resolve complaints to ensure satisfaction and loyalty.
• Perform daily opening and closing procedures, including cash register balancing.
• Contribute to creating an inviting store environment through effective lighting displays.
• Ensure all health and safety regulations are adhered to within the store premises.
• Participate in ongoing training programs to improve selling techniques and product knowledge.

Requirements

• High school diploma or equivalent qualification is required for this role.
• Previous retail or customer service experience is preferred but not mandatory.
• Excellent communication skills with a focus on customer satisfaction and engagement.
• Strong work ethic and ability to work independently and as part of a team.
• Ability to handle multiple tasks simultaneously in a fast-paced work environment.
• Basic knowledge of retail POS systems and processes for efficient transactions.
• Willingness to work flexible hours, including weekends and holidays as necessary.