Sales Manager 20D25

A Furniture Sales Manager is an integral part of any retail furniture establishment, tasked with leading a team of sales associates to meet and exceed sales objectives while ensuring customer satisfaction. They possess an in-depth understanding of furniture trends, customer preferences, and sales processes. Their role involves not only strategizing and implementing sales plans but also motivating their team, managing inventory, and facilitating exceptional customer service. A Furniture Sales Manager liaises with suppliers, coordinates with marketing teams, and ensures the showroom is correctly organized to attract customers. They also maintain metrics and reporting related to sales performance, aiming to improve profitability and efficiency. Overall, they contribute significantly to the business’s success by driving sales and nurturing customer relationships through exemplary leadership and sales acumen.

Responsibilities

• Develop and implement effective sales strategies to meet store's targets.
• Lead, motivate, and manage a team of sales associates effectively.
• Monitor sales performance and provide insightful reports to senior management.
• Ensure the showroom is aesthetically pleasing and effectively organized for customers.
• Facilitate professional development and training for sales staff members.
• Resolve customer complaints promptly and ensure customer satisfaction.
• Liaise with supply chain and inventory teams for stock management.
• Coordinate with marketing to prepare promotional activities and events.
• Analyze market trends to provide feedback and adjust sales strategies.
• Negotiate with vendors and suppliers to secure advantageous terms.
• Prepare and present sales forecasts to stake and senior company leaders.
• Establish and nurture long-term customer relationships to enhance loyalty.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience as a Sales Manager in the retail furniture industry.
• Strong understanding of furniture retail market trends and customer preferences.
• Exceptional leadership and team management skills are mandatory.
• Ability to analyze sales metrics and strategize accordingly.
• Excellent communication, negotiation, and presentation skills are required.
• Proficiency in CRM software and Microsoft Office Suite is essential.