E-Commerce Associate 07D25

As an E-Commerce Associate, you will be an essential part of our online retail team, responsible for providing support across various e-commerce platforms. The role involves collaborating with different departments to ensure a seamless online shopping experience for our customers. You will manage product listings, optimize sales through online promotions, and ensure that all website content is accurate, up-to-date, and visually appealing. By analyzing sales data and customer feedback, you'll assist in enhancing our product offerings and increasing our online footprint. If you thrive in a fast-paced environment and are passionate about e-commerce and digital sales, this role is perfect for you.

Responsibilities

• Manage and update product listings across all e-commerce platforms efficiently and accurately.
• Coordinate and execute online promotions in collaboration with the marketing team.
• Ensure all website content including product images and descriptions are current and correct.
• Analyze online sales data to identify trends and opportunities for growth.
• Maintain a high level of customer satisfaction by responding promptly to customer inquiries.
• Monitor competitor activities and market conditions to provide strategic recommendations.
• Collaborate with inventory management to ensure product availability meets online demand.
• Assist in the development and implementation of e-commerce strategies and initiatives.
• Coordinate with the design team to enhance the visual appeal of the product displays.
• Generate weekly and monthly reports on e-commerce sales performance and metrics.
• Maintain awareness of emerging e-commerce trends and technologies.
• Foster cross-functional collaboration to enhance the overall online customer experience.

Requirements

• Bachelor’s degree in business, marketing, or a related field is preferred.
• Proven experience in an e-commerce role or online retail environment is required.
• Strong understanding and passion for e-commerce platforms and online sales trends.
• Excellent communication and organizational skills, with a keen eye for detail.
• Ability to analyze data and derive actionable insights to drive sales growth.
• Proficiency in using e-commerce software and content management systems is essential.
• Ability to work collaboratively in a fast-paced and dynamic team environment.