Waitress 26D25

A dynamic and customer-focused restaurant is seeking an enthusiastic Waitress to join our vibrant team. As a crucial member of our front-of-house staff, you will be responsible for providing outstanding customer service and ensuring a memorable dining experience for all guests. The ideal candidate will have a passion for delivering excellent service, with a smile and attention to detail. They should be able to work efficiently in a high-paced environment, handling various tasks while maintaining a friendly demeanor. The Waitress role requires effective communication skills to interact with guests and colleagues, understanding menu offerings thoroughly, and being attentive to the needs of customers. The position is critical in cultivating an inviting atmosphere and ensuring our patrons have a pleasant and satisfying visit every time.

Responsibilities

• Greet and seat customers, ensuring a welcoming and friendly atmosphere.
• Take accurate food and drink orders, entering them into the POS system.
• Provide detailed information regarding menu items and specials when required.
• Deliver food and beverages in a timely manner and ensure order accuracy.
• Monitor guest satisfaction and promptly address any issues or concerns.
• Process guest payments accurately using various transaction methods available.
• Maintain cleanliness and organization of tables, service areas, and workstations.
• Collaborate with kitchen and bar staff to ensure smooth operation and service flow.
• Assist with the setting up and clearing of restaurant areas as necessary.
• Keep up to date with promotions and learn menu updates regularly.
• Follow health and safety standards consistently to ensure a safe dining environment.
• Participate in staff meetings, training, and development activities as required.

Requirements

• Previous experience in a similar role or customer service is preferred.
• Excellent communication skills with a focus on customer satisfaction.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Strong attention to detail and ability to remember orders accurately.
• A friendly and approachable demeanor with good interpersonal skills.
• Flexibility to work various shifts, including evenings and weekends.
• Knowledge of food safety standards and procedures is advantageous.