Telemarketing Executive (225-730)

As a Telemarketing Executive, you will play a crucial role in driving the sales efforts of our company by reaching out to potential clients via telephone. This position requires enthusiastic, results-driven individuals who are committed to providing exceptional customer service and meeting set targets. The primary goal is to generate interest in the company's products or services, determine the needs of prospective customers, and effectively communicate the benefits of our offerings. You will be working closely with our sales team to develop suitable marketing strategies and campaigns. Your expertise in communication and persuasion will be key in building and maintaining customer relationships, while your professional demeanor will ensure a positive and trustworthy image of the company.

Responsibilities

• Initiate outbound calls to potential customers to promote company products and services.
• Manage customer inquiries effectively and provide accurate information promptly.
• Identify and qualify leads based on predetermined criteria and transfer leads to sales staff.
• Maintain detailed records of customer interactions and sales activities using CRM software.
• Develop and execute telemarketing campaigns that align with the company's marketing goals.
• Collaborate with the sales and marketing departments to enhance lead generation tactics.
• Regularly update knowledge about products, services, and market conditions to aid effective selling.
• Maintain a high level of professionalism and integrity with each customer interaction.
• Meet or exceed daily, weekly, and monthly call and sales targets effectively.
• Participate in regular team meetings to provide insights and feedback on telemarketing efforts.
• Continuously monitor and improve customer satisfaction and retention rates.
• Work on special projects or tasks as assigned by the telemarketing manager.

Requirements

• Previous experience in a telemarketing or sales role is highly desirable.
• Exceptional communication and interpersonal skills to engage with potential clients.
• Proficient in using CRM systems and Microsoft Office Suite for managing tasks.
• Strong persuasive skills with the ability to handle rejections professionally.
• Capable of working independently and managing time efficiently to meet targets.
• Must have a goal-oriented mindset with a strong drive to achieve sales objectives.
• Willingness to learn and adapt to new strategies and sales techniques quickly.