Front Office Assistant 11N25

The Front Office Assistant is a crucial position within our organization, responsible for managing the first impression of our company. This role is the face of the company, providing an inviting and welcoming atmosphere to clients and visitors. As the initial contact point, the Front Office Assistant must exhibit excellent communication skills, manage correspondence, and maintain a streamlined operational environment within the office. They will handle a diverse set of tasks that include managing phones, emails, and delivering exceptional customer service. An adept multitasker, the Front Office Assistant plays a significant supporting role to ensure the efficiency and functionality of the office environment. If you have a knack for engaging with people and organizing effectively, this position offers an exciting and dynamic opportunity to showcase those skills.

Responsibilities

• Greet and provide assistance to visitors with a professional demeanor.
• Manage incoming phone calls and route them to appropriate personnel.
• Maintain and update appointment calendars for staff members and executives.
• Provide administrative support such as filing, typing, and preparing documents.
• Coordinate the distribution and delivery of incoming and outgoing mail.
• Ensure the front desk and reception area are tidy and presentable at all times.
• Assist in planning and organizing office events and meetings as required.
• Handle and process customer inquiries and guide them as necessary.
• Offer basic book-keeping support for office financial transactions.
• Monitor office supplies and place orders when necessary to avoid shortages.
• Implement security protocols by maintaining visitor logs and identification procedures.
• Collaborate with other team members to support various office operations.

Requirements

• High school diploma or equivalent; Associate degree is a plus.
• Proven experience as a front office assistant or similar role is required.
• Proficient in Microsoft Office Suite, especially Word, Excel, and Outlook.
• Excellent verbal and written communication skills are essential.
• Ability to handle multiple tasks with accuracy and efficiency.
• Strong organizational and time-management skills are necessary attributes.
• Professional appearance and a welcoming personality are required.