Telesales Executive 14N25

The position of Telesales Executive involves engaging potential clients through phone calls, showcasing products or services, and generating sales leads to contribute to the company’s revenue goals. As a critical touchpoint between the company and its customers, the Telesales Executive aims to build long-lasting relationships by providing excellent customer service and detailed information about the offerings. This role is essential for driving growth in competitive markets and involves handling various responsibilities including achieving sales targets and understanding customer needs. Effective communication skills, a persuasive attitude, and the ability to work in a dynamic environment are crucial to succeed in this position.

Responsibilities

• Make outbound calls to potential clients to introduce product offerings.
• Develop effective sales pitches while maintaining a customer-first approach.
• Identify and generate new sales leads to expand the customer base.
• Follow up with clients to ensure their needs and inquiries are addressed.
• Maintain detailed records of all communication and interactions with clients.
• Meet or exceed set sales targets consistently on a monthly basis.
• Collaborate with the sales team to refine strategies and improve performance.
• Provide clear and accurate product information to potential customers.
• Resolve customer complaints and address any product or service concerns.
• Participate in ongoing training to stay informed about industry trends.
• Use CRM software to track progress and manage customer data effectively.
• Support marketing efforts by suggesting additional sales initiatives or campaigns.

Requirements

• A high school diploma or equivalent educational qualification is required.
• Proven experience in telesales, customer service, or a related field.
• Ability to understand and articulate complex products and services effectively.
• Strong communication skills, both verbal and written, are mandatory.
• Skillful in using CRM software and maintaining accurate sales records.
• Ability to work independently and remain self-motivated in a fast-paced environment.
• Flexibility to work evenings or weekends to achieve sales goals.