Store Assistant (225-924)

As a Store Assistant, you will play a crucial role in ensuring the smooth operation of the retail environment. You will act as the face of the store, greeting customers in a friendly and professional manner. Your primary focus will be on delivering excellent customer service by assisting shoppers with inquiries, managing transactions, and maintaining the store's appearance. You will need to be detail-oriented, efficient, and have the ability to multitask, as you'll be handling various duties simultaneously. Your efforts will contribute to a positive shopping experience and help maintain the store's reputation. If you are enthusiastic, flexible, and eager to work in a fast-paced retail setting, this opportunity could be the perfect fit for you.

Responsibilities

• Assist customers by providing accurate information and handling their inquiries promptly.
• Process customer transactions efficiently at the cash register and handle payments accurately.
• Maintain a clean, organized, and well-stocked sales floor and backroom areas.
• Replenish shelves and ensure all products are displayed correctly and attractively.
• Monitor inventory levels and report discrepancies or shortages to management promptly.
• Help with the setup of store displays, promotional materials, and signage.
• Comply with store policies, procedures, and safety guidelines at all times.
• Handle customer complaints professionally and escalate issues to management when necessary.
• Collaborate with team members to achieve sales targets and store objectives.
• Assist in managing returns, exchanges, and refunds according to store policy.
• Participate in regular team meetings and training sessions as required.
• Perform opening and closing duties, including counting cash and securing the store.

Requirements

• High school diploma or equivalent; further education or certification is preferred.
• Previous retail experience is advantageous but not essential for the role.
• Strong customer service skills and ability to handle challenging situations.
• Excellent communication skills, both verbal and written, are required.
• Ability to work flexible hours, including weekends and public holidays.
• Basic math skills for handling transactions and understanding store reports.
• Physical stamina to stand for extended periods and lift moderate weights.