Sales Executive (Retail) 11N25

As a Sales Executive (Retail), you will play a crucial role in driving sales growth and enhancing customer satisfaction in our store. Your primary objective is to achieve sales targets while providing exceptional customer service to ensure a premium shopping experience. You will be responsible for generating sales through effective product presentations, building strong client relationships, and keeping up-to-date with the latest market trends. Being a key player in our sales team, the ability to thrive in a fast-paced, dynamic retail environment is essential. Success in this role requires excellent communication skills, a proactive approach, and a passion for delivering quality service.

Responsibilities

• Understand and meet the store's sales targets through proactive selling.
• Provide exceptional customer service to enhance customer satisfaction and loyalty.
• Engage with customers to assess their needs and recommend suitable products.
• Maintain a well-stocked and organized sales floor to enhance shopping experience.
• Develop and maintain strong product knowledge to answer customer queries effectively.
• Build and foster long-term customer relationships to drive repeat sales.
• Collaborate with team members to achieve store sales objectives efficiently.
• Handle customer complaints professionally to ensure a positive resolution.
• Participate in training sessions to improve sales skills and product knowledge.
• Monitor and report on competitor activities to management for better strategic planning.
• Keep track of inventory levels and coordinate with stock replenishment activities.
• Prepare and update sales reports to provide insights into sales performance.

Requirements

• Proven experience as a Sales Executive or relevant role in retail sales.
• Strong communication and interpersonal skills to engage effectively with customers.
• Ability to work in a fast-paced and target-driven retail environment.
• Outstanding persuasion and negotiation skills to close sales successfully.
• High school diploma or equivalent educational qualification is required.
• Basic understanding of sales principles and customer service practices.
• Ability to work flexible hours, including weekends and holidays, as needed.