Registrar

Location: Gurugram, India

Employment Type: Full-time I Onsite

About The Role

The Registrar will provide institutional leadership for academic governance, regulatory compliance, quality assurance, student records, and academic administration This position is responsible for ensuring that the Delhi NCR Campus operates in accordance with applicable Indian higher-education laws and regulations, policies and systems, and the academic, quality, privacy, and administrative standards governing the relevant University’s programmes.

The Registrar will be responsible for academic policies and procedures and student records and is the key liaison with regulators, faculty, students, parents or guardians, and the University’s leadership. Additionally, the role includes oversight of student compliance and resolution of queries related to academic standing, policies, and institutional requirements. The role will also lead the management of student conduct, disciplinary, academic misconduct, complaints and appeals processes, ensuring fair and consistent application of institutional regulations and procedures.

The Registrar will be a key interface between The University, systems, and the India Campus, translating institutional standards into effective local processes and maintaining strong working relationships with relevant Indian authorities and University’s role-holders.

Key Responsibilities

Academic Administration

• Oversee all academic administrative functions including student registration, student support, programme and module maintenance, records management, timetabling, assessment, grading and examinations, stage 1 misconduct, complaint and appeals procedures, data reporting, certification, transcripts, graduation processes, and academic calendar implementation.
• Maintain and safeguard the integrity of institutional data, academic documentation, and student records in accordance with internal policies and applicable laws.
• Ensure the integrity, accuracy and consistency of academic outcomes and qualifications.
• Ensure compliance with professional bodies’ accreditation requirements, where applicable.
  
  

• Serve as Secretary to key academic governance and statutory committees, ensuring effective governance, record keeping and implementation of decisions.
• Ensure that academic regulations, policies, and procedures are developed, implemented, and reviewed in alignment with applicable Indian requirements and University’s academic governance and quality framework.
  
  

• Lead the development and implementation of a comprehensive Quality Assurance and Institutional Effectiveness Framework, including internal audits, programme reviews, faculty evaluations, and policy reviews.
• Ensure full compliance with applicable Indian regulatory bodies including the University Grants Commission (UGC), All India Council for Technical Education (AICTE), National Assessment and Accreditation Council (NAAC), and other relevant authorities.
• Collaborate with the University to ensure alignment of standards, data reporting, and compliance with the UK reporting and quality assurance requirements.
• Prepare and submit all statutory, regulatory, and accreditation-related reports, returns, and audits in a timely and accurate manner.
  
  

• Develop, communicate and enforce institutional policies related to student codes of conduct, attendance, academic integrity, disciplinary actions, and progression requirements.
• Oversee institutional processes relating to student appeals, complaints, academic misconduct and disciplinary matters, ensuring procedural fairness and regulatory compliance.
• Lead compliance tracking processes for academic eligibility, credit accumulation, progression standards, and degree requirements and address non-compliance issues.
  
  

• Oversee timetabling and facilities allocation for academic purposes to ensure that best use is made of space and equipment.
• Manage the workloads of direct reports to ensure efficient and effective operation and delivery of tasks on schedule.
  
  

• Provide oversight of processes relating to parent and guardian queries concerning academic regulations, student records, institutional policies, student conduct and disciplinary matters
  
  

• Maintain confidentiality, professionalism, and empathy in all stakeholder interactions, ensuring alignment with institutional protocols, data protection and privacy policies.
  
  

• Oversee the drafting, implementation, and maintenance of academic policies and standard operating procedures in the context of the University’s quality framework.
• Ensure legal compliance across academic and administrative operations, in collaboration with external legal advisors and university counsel.
• Maintain oversight of academic and regulatory risks identified within the risk register for the campus, ensuring appropriate reporting, mitigation and escalation processes are in place.
• Support internal audits, inspections, and investigations pertaining to academic integrity, operational risk, and institutional performance, as well as requirements of the University’s quality framework.
  
  

• Work collaboratively with academic leadership, faculty heads, student affairs, admissions, and operations to ensure institutional coherence and accountability.
• Provide strategic guidance in institutional planning, programme development, and policy innovation.
• Represent the University to external regulatory and accreditation bodies, legal fora, and inter- institutional consortia as required.
  
  

• Significant relevant professional experience, normally including at least 5 years in a senior administrative or regulatory leadership role within a higher education institution.
• Demonstrated expertise in academic governance, regulatory compliance, and policy implementation within Indian higher education.
• Comprehensive understanding of Indian regulatory bodies and frameworks (UGC, AICTE, NAAC, NIRF, etc.).
• F amiliarity with UK higher education standards, Office for Students (OfS) requirements and international regulatory frameworks
  
  

• Master’s degree, doctoral degree, or equivalent qualification in any academic field.
• Demonstrated commitment to professional development in global higher education trends, international compliance standards, and quality assurance frameworks is essential.
  
  

• Experience of acting as Secretary to academic governance bodies.
• In-depth knowledge of national and international higher education regulations, academic operations, and institutional accreditation standards.
• Experience of student appeals, complaints, and disciplinary frameworks.
• Knowledge of student records and information governance.
• Strong leadership, planning, and organizational skills with attention to detail and institutional protocols.
• Exceptional written and verbal communication skills, particularly in high-stakes or sensitive compliance matters.
• Stakeholder management skills, including engagement with students, parents, regulators, and faculty.
• Proven capacity to manage confidential information with integrity and discretion.