Designation:** HR Manager **Industry:** Logistics & Supply Chain Management **Location:** Sector 16, Gurgaon **Reporting To:** Business Head / Management **Experience:** 5–8 Years **Qualification:** MBA / PGDM in HR or equivalent The HR Manager will be responsible for independently managing the complete HR function of the organization, including recruitment, manpower planning, payroll, employee relations, statutory compliance, performance management, employee engagement, and HR policies. The role involves coordinating with multiple branches, warehouses, operational teams, and corporate departments to ensure smooth and effective HR operations across all locations. ## 2. Key Roles & Responsibilities ### A. Recruitment & Manpower Planning - Manage end-to-end recruitment for operational, supervisory, managerial, and corporate positions. - Coordinate with recruitment consultants and agencies to fulfil manpower requirements. - Ensure timely hiring of Loading Supervisors, Branch Supervisors, Drivers, Operations Executives, and other logistics staff. - Prepare manpower budgets and maintain branch-wise manpower plans. - Monitor employee joining, onboarding, and exit formalities. ### B. Payroll & Compensation Management - Manage monthly payroll processing for on-roll and contractual employees. - Verify attendance, leave, overtime, incentives, variable pay, and salary deductions. - Coordinate with the Finance team for timely salary disbursement. - Manage salary revisions, increments, arrears, and full & final settlements. - Maintain payroll records and employee compensation structures. - Ensure accurate branch-wise payroll and reimbursement processing. ### C. Statutory Compliance & Labour Laws - Ensure compliance with applicable labour laws and statutory requirements, including PF, ESIC, LWF, Professional Tax, Bonus, and Gratuity. - Ensure timely submission of statutory returns and payments. - Coordinate with consultants, auditors, and government departments. - Maintain statutory registers, employee records, and compliance documentation. - Monitor statutory compliance across all branches and operational locations. ### D. Employee Relations & Grievance Handling - Handle employee grievances, disciplinary matters, and workplace conflicts. - Implement and monitor company HR policies and procedures. - Issue warning letters, show-cause notices, and disciplinary communications. - Manage employee counselling, retention initiatives, and exit interviews. - Maintain healthy relationships between employees and management. ### E. HR Operations & Administration - Supervise daily HR activities across branches and corporate offices. - Monitor employee attendance, absenteeism, late coming, and leave management. - Maintain employee master data, personal files, and HR documentation. - Ensure proper joining kits, ID cards, uniforms, and other employee requirements. - Coordinate with branch managers and operations heads for manpower-related issues. - Ensure effective implementation of HR SOPs across all locations. ### F. Performance Management & Employee Development - Implement employee performance appraisal systems. - Monitor KPIs and KRAs across different departments. - Coordinate annual performance reviews and salary increments. - Identify training requirements for operational and corporate employees. - Organize employee training, development, and skill enhancement programmes. ### G. Employee Engagement & Retention - Plan employee engagement activities and celebrations. - Manage employee recognition and reward programmes. - Conduct employee satisfaction surveys. - Develop retention strategies, particularly for operational and field-level staff. - Promote a positive and professional work environment. ### H. Management Reporting & MIS - Prepare monthly HR MIS reports. - Maintain branch-wise manpower reports. - Monitor employee attrition, absenteeism, and recruitment status. - Prepare payroll and statutory compliance reports. - Share regular HR updates with senior management. - Monitor HR budgets and control employee-related costs. ## 3. Key Performance Indicators (KPIs) - Recruitment TAT:** Timely closure of vacancies. - *Employee Attrition:** Control employee turnover. - **Payroll Accuracy:** Error-free monthly payroll processing. - **Statutory Compliance:** Timely completion of statutory requirements. - **Attendance Management:** Accurate attendance and leave records. - **Employee Retention:** Improvement in employee retention. - **Manpower Cost:** Effective manpower cost control. - **Grievance Resolution:** Timely resolution of employee issues. - **HR MIS:** Accurate and timely reporting. ## 4. Required Skills & Competencies - Strong knowledge of HR operations and labour laws. - Expertise in payroll management and statutory compliance. - Excellent communication and interpersonal skills. - Strong leadership and team management abilities. - Knowledge of HRMS, payroll software, and MS Excel. - Ability to manage multi-location HR operations. - Strong coordination with branch managers and operational teams. ## 5. Industry-Specific Experience Candidates from the following industries will be preferred: - Logistics and Transportation - Supply Chain Management - Automobile Logistics - Warehousing and Distribution - 3PL / Fleet Management - Manufacturing and Operational Manpower Management ## 6. Preferred Candidate Profile - 5–8 years of overall HR experience. - Minimum 2–3 years of experience in an HR Managerial role. - Experience managing multi-location manpower and payroll. - Strong exposure to PF, ESIC, and labour law compliance. - Experience handling blue-collar, white-collar, and operational workforce. - Ability to independently manage the complete HR function across multiple branches. **Key Expectation:** The candidate should be capable of independently managing the complete HR function of a multi-location logistics organization, ensuring effective manpower management, payroll accuracy, statutory compliance, employee retention, and operational HR support.
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