Business Operations Manager

Role Overview:

We are looking for a highly motivated and experienced Business Operations Manager to lead the creation and implementation of scalable processes across the company. You will work closely with leadership and cross-functional teams to identify inefficiencies, design operational frameworks, and ensure smooth execution of business activities.

Key Responsibilities:

• Design, develop, implement, upgrade the business operations process ,resource management and workflows tailored to a fast-paced startup environment.
• Analyze current operational procedures and identify gaps, inefficiencies, and opportunities for improvement.
• Collaborate with marketing, sales, finance, and product teams to build standardized and optimized processes.
• Establish key performance indicators (KPIs) and reporting mechanisms to track operational efficiency and productivity.
• Lead process automation and digital tools adoption initiatives to enhance team output and accuracy.
• Drive change management by training and mentoring teams on new operational frameworks.
• Support scaling efforts by building scalable systems and documentation for all core business functions.
• Facilitate cross-departmental communication and ensure alignment on goals, deadlines, and deliverables.

Required Qualifications:

• 3-7 years of experience in business operations, process management, or a similar role, preferably within startups or fast-growing companies.
• Proven track record of setting up processes and systems from scratch in early-stage companies.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to work effectively across functions.
• Proficiency with project management and productivity tools (e.g., Asana, Trello, Airtable, Google Workspace).

What We Offer:

• Opportunity to build and lead a critical function in a high-growth startup.
• Collaborative and innovative culture.
• Competitive salary.
• Hybrid work mode.
• Career growth and learning opportunities.