Receptionist (225-724)

As an integral part of our team, the Receptionist serves as the first point of contact for clients and visitors, offering a warm and professional welcome. This position is vital in ensuring consistent communication and smooth administrative operations within our organization. The ideal candidate will possess excellent interpersonal skills, a neat and approachable demeanor, and demonstrate a keen ability for multitasking in a fast-paced environment. Your key role will involve greeting visitors, efficiently managing phone lines, coordinating appointments, and handling various administrative duties. As the face of our company, you should embody our core values and maintain an impressive standard of customer service across all platforms.

Responsibilities

• Greet visitors promptly and assist them with their inquiries effectively.
• Answer, screen, and route phone calls courteously to the appropriate staff.
• Manage and schedule appointments, ensuring efficient use of time and resources.
• Maintain and organize a tidy and welcoming reception area at all times.
• Coordinate mail flow in and out of office, including deliveries and packages.
• Provide administrative support to various departments as needed.
• Assist in preparing meeting rooms, including arranging necessary equipment or materials.
• Handle emergency calls and serve as a point of contact for emergency services as needed.
• Update visitor logs and ensure security protocols are followed within the premises.
• Assist in the onboarding process of new employees, providing them with necessary information.
• Maintain confidentiality and handle sensitive information with discretion and professionalism.
• Facilitate communication between departments, fostering a collaborative environment.

Requirements

• High school diploma or equivalent education is required for this position.
• Proven experience as a receptionist or in a similar administrative role.
• Excellent verbal and written communication skills are necessary for this role.
• Strong organizational skills and the ability to multitask efficiently.
• Proficiency in Microsoft Office Suite and familiarity with office equipment is essential.
• Professional demeanor with strong interpersonal skills and customer service orientation.
• Ability to handle challenging situations with tact, discretion, and resourcefulness.