F&B Service Expert (225-726)

As an F&B Service Expert, you will play a crucial role in delivering exceptional dining experiences to our guests. You will be responsible for ensuring that all food and beverage operations run smoothly, while maintaining the highest level of customer service. Your expertise will guide our team in creating memorable moments for our patrons, enhancing the reputation and profitability of our establishment. We are seeking a dynamic and enthusiastic professional with a passion for hospitality and a keen attention to detail. By joining our team, you will have the opportunity to work in a fast-paced and rewarding environment where you can showcase your exceptional service skills and contribute to the overall success of our F&B ventures.

Responsibilities

• Ensure the highest standards of food and beverage service are consistently delivered.
• Train and supervise the service team, promoting a culture of excellence.
• Manage inventory levels and order supplies as needed to maintain operations.
• Work collaboratively with the kitchen team to ensure timely delivery of food orders.
• Address customer complaints efficiently and effectively, ensuring guest satisfaction.
• Create and update menus in collaboration with the chef for seasonal offerings.
• Conduct regular inspections of dining areas to ensure cleanliness and organization.
• Oversee the setup and management of special events and banquets.
• Develop and implement service procedures to optimize customer experience.
• Monitor guest feedback and adjust service strategies to improve performance.
• Ensure compliance with all health and safety regulations and licensing laws.
• Coordinate with marketing for promotions and initiatives to drive sales.

Requirements

• Proven experience in a similar role within the food and beverage industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication skills with a focus on guest service excellence.
• In-depth knowledge of food and beverage operations and standards.
• Ability to handle pressure and remain composed in a fast-paced environment.
• Strong problem-solving skills with a proactive approach to challenges.
• Flexible work schedule, including nights, weekends, and holidays, as required.