Manager - National Accounts

Location: Employees will work from Bengaluru office.

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Role - Manager - National Accounts

Roles & Responsibilities

Complete ownership of Gourmet portfolio in City/Region and maintaining a sustainable and mutually profitable growth on business.

Build a long term strategic partnership with high value accounts, leveraging JBPs to drive market share for Swiggy

Use data resources available across business metrics and enable account managers build deeper insights for partners on a regular basis

Manage and own complete the P&L across the portfolio effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.

Strengthening quality of supply and ensuring that best of the Gourmet restaurants partner with Swiggy.

Ensure positive movement in restaurant and customer experience metrics

Align monthly activation on consumer offerings and In App marketing interventions in conjunction with the internal teams.

Continuously create new growth avenues for restaurants on the platform with deeper engagements.

Look to partner on Out of App marketing solutions which can propel faster growths for the brand on the platform.

Ability to resolve partner issues, escalate to right internal stakeholders to resolve all issues/queries effectively.

Be on top of competitive landscape in terms of partners positioning in the ecosystem

Manage, train and nurture a team of Account Managers and pave the journey towards model account management

Desired Candidate

MBA/PGDM from a tier-1 institute with 3-6 years of experience in Business Development, Sales or Account Management.

A minimum of 1-2 years of Team management experience

Proven ability of effective internal and external stakeholder management and build positive relationship with industry leaders

Proficient with MS office suite, data analysis, presentation and strategy building

A competent decision-maker with the ability to develop, own and build a strategic plan for ensuring the best restaurants partner with us.

Result oriented, data forward and a problem solving approach towards business.

Effective communication skills

Should be a team player, working alongside people from all walks of life

Identifies builds and uses a wide network of contacts with people at all levels, internally and externally.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law