Senior Account Executive

About The Role

As a Senior Account Executive, you will be responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong farming/account management mindset in the SaaS sales environment with a track record of cross sell and upsell.

What Will You Do

• Own the business targets for the Enterprise account patch and grow business from the designated patch
• Establish and build relationships with key customers so as to understand the customer needs and create a compelling value proposition
• Interact with customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota
• Build key account management plans and map decision makers, influencers, users within the account
• Have a good understanding of competitive channels that the client is using and incorporate those inputs in the key account plan
• You will also be responsible for retaining the assigned book of business
• Build a pipeline for current quarter + next quarter
• Negotiate agreements with the customers to close the deals
• Work with partners and scale the business through them
• Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc
• Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction
  
  

What are we looking for?

Must Have

• 8+ years of experience in SaaS selling
• Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation
• Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B setup.
• Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
• Proven experience in account management and growing the business in the existing accounts in India region
• Knowledge of market research, sales, and negotiating principles
• Organisational and time-management skills
  
  

Good To Have

• Good understanding of the MarTech domain is preferred
• Number driven approach towards accounts, targets, regional planning and retention rates is helpful
• Knowledge of CRM software (eg. Salesforce) is a plus
  
  

Measures Of Success

• Revenue Achievement (Booking, ARR)
• Revenue retention (NRR)
• Sustainable revenue growth (LTV)
  
  

Who will you report to: Regional Sales Director

About CleverTap

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.

Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

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