Enterprise Server Operations - Engineer II

About the role:


We are looking for an experienced Enterprise Server Operations Engineer II to manage and support Windows/Linux servers, DC/DR infrastructure, endpoint management, security applications, Web Proxy/SWG, CASB, and basic networking.

The role requires strong troubleshooting, infrastructure, and security expertise, along with the ability to collaborate effectively with Infrastructure, Cybersecurity, Network, and Application teams.

What you will do:

• Administer and support enterprise Windows and Linux servers across production, non-production, DC, and DR environments.

• Perform server provisioning, patching, hardening, upgrades, monitoring, and lifecycle management.

• Troubleshoot OS, application, service, performance, and connectivity-related issues.

• Support vulnerability remediation, security hardening, ITIL-based changes, and infrastructure maintenance.

• Support DC/DR infrastructure, including virtualization, storage, replication, failover/failback, DR drills, and capacity planning.

• Deploy, configure, and troubleshoot security tools such as EDR/XDR, vulnerability management, encryption, and security monitoring agents.

• Administer JAMF and Microsoft Intune for device enrollment, compliance, configuration, application deployment, and endpoint security.

• Support SWG/Web Proxy and Netskope CASB, including URL filtering, SSL inspection, application controls, DLP, and cloud access policies.

• Troubleshoot basic networking issues across TCP/IP, DNS, DHCP, HTTP/HTTPS, SSH, RDP, VLANs, routing, and firewalls.

• Collaborate with Infrastructure, Cybersecurity, Network, and Application teams to resolve incidents and implement infrastructure and security improvements.

• Maintain server inventory, configuration documentation, operational procedures, and compliance standards.

What you will need:

• 6–8 years of experience in enterprise infrastructure/server operations with hands-on Windows and Linux administration.

• Strong knowledge of Windows Server, Active Directory, Group Policy, Windows services, patching, and troubleshooting.

• Hands-on experience with Linux (RHEL/Ubuntu or equivalent), system administration, services, logs, and basic shell scripting.

• Working knowledge of VMware, Hyper-V, Proxmox, or equivalent virtualization platforms.

• Hands-on experience with JAMF and Microsoft Intune for endpoint/MDM management.

• Good understanding of EDR/XDR, vulnerability management, endpoint security, SWG/Web Proxy, SSL inspection, CASB, and DLP.

• Strong understanding of TCP/IP, DNS, DHCP, HTTP/HTTPS, routing, firewalls, VLANs, and network troubleshooting.

• Experience supporting Data Center and Disaster Recovery environments, including replication, failover/failback, and DR testing.

• Basic understanding of Microsoft Entra ID and cloud services is preferred.

• Ability to provide L2/L3 support and participate in 24x7 on-call/shift support as required.

• Experience working with ITIL Incident, Problem, Change, and Request Management processes.

• Strong troubleshooting, analytical, communication, documentation, and incident-management skills.

• Experience working with vendors/OEMs and cross-functional infrastructure, security, and network teams.

• Bachelor’s degree/diploma in Computer Science, IT, Engineering, or a related field.

Life at slice: 

Life so good, you’d think we’re kidding:  

• Competitive salaries. Period.  

• An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.  

• Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.  

• Tailored vacation & leave policies so that you enjoy every important moment in your life.     

• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.   

• Learning and upskilling opportunities. Seriously, not kidding.  

• Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”. 

We believe in equality. Period. 

At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by the applicable law. 

We consider all qualified job-seekers with criminal histories in a manner  consistent with the applicable law. Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. 

Come join our crew!   

About slice:

slice

A new bank for a new India

slice’s purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We’ve all felt how slow, confusing, and complicated banking can be. So, we’re reimagining it. We’re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us.

Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, and slice business are designed to be simple, rewarding, and completely in your control. At slice, you’ll get to build things you’d use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.

We’re backed by some of the world’s leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.