Strategic Key Account Manager 04N25

The Strategic Key Account Manager plays a critical role in the organization by driving success through strategic partnerships with key clients. This role requires a blend of industry knowledge, strategic thinking, and exceptional relationship-building skills to ensure mutual growth and success for both the client and the company. The ideal candidate will possess a deep understanding of the market and the ability to anticipate client needs, providing tailored solutions to maximize satisfaction and drive revenue growth. You will act as the liaison between our most valuable clients and our internal departments, ensuring clear communication and effective implementation of solutions. This role not only requires excellent sales and negotiation skills but also demands a strong analytical mindset to provide insights and recommendations that will influence decision-making and strategy development.

Responsibilities

• Develop and maintain strategic relationships with key accounts to ensure long-term success.
• Identify client needs and work to deliver tailored solutions and services.
• Act as the main point of contact for critical clients and internal stakeholders.
• Coordinate and lead regular meetings to present new products or services to clients.
• Strategize and execute plans to grow existing accounts and generate new business opportunities.
• Collaborate closely with the sales and customer service teams to enhance client experience.
• Monitor and track key metrics to assess the performance and satisfaction of key accounts.
• Negotiate contracts and agreements to maximize profit and client satisfaction.
• Provide regular reports on the status of accounts and future projections to management.
• Ensure compliance with company policies and legal requirements in all client interactions.
• Stay updated on industry trends to proactively address changes and challenges.
• Foster a culture of continuous improvement and innovation within account management.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience as a Key Account Manager or in a similar role in a related industry.
• Exceptional communication and interpersonal skills to build strong relationships.
• Strong analytical skills with a strategic mindset for problem-solving and decision-making.
• Proven ability in negotiation and sales processes to drive key account growth.
• Ability to manage multiple projects and meet tight deadlines effectively.
• Proficiency in using CRM software and Microsoft Office Suite for account management.