Store Assistant (225-820)

As a Store Assistant, you will play a crucial role in ensuring the smooth operation of our retail environment. You will be the face of the store, providing excellent customer service and creating a welcoming atmosphere for all shoppers. Your responsibilities will include assisting customers with their purchases, handling inquiries, and ensuring the store is well-stocked and organized at all times. You will work closely with the store manager and other team members to maintain the overall efficiency and profitability of the store. This role requires a keen eye for detail, a proactive attitude, and strong communication skills to effectively manage customer expectations and enhance their shopping experience.

Responsibilities

• Assist customers in selecting products and provide them with necessary information.
• Maintain cleanliness and organization of the store to enhance customer experience.
• Stock shelves, arrange displays, and ensure products are well-organized and accessible.
• Process customer transactions accurately using the store’s point of sale system.
• Handle customer inquiries and resolve complaints to ensure satisfaction and loyalty.
• Monitor inventory levels and inform management when stock needs replenishing.
• Support promotional activities and assist in setting up promotional displays.
• Collaborate with team members to optimize store efficiency and achieve sales targets.
• Execute store opening and closing procedures accurately and efficiently.
• Keep abreast of product knowledge to provide updated information to customers.
• Participate in regular team meetings to discuss store performance and areas for improvement.
• Adhere to health and safety regulations to ensure a safe shopping environment.

Requirements

• High school diploma or equivalent educational qualification required for the position.
• Previous experience in a retail environment is highly desirable and advantageous.
• Strong communication skills to effectively interact with customers and team members.
• Basic mathematical skills for handling cash registers and customer transactions.
• Ability to work flexible hours, including weekends, holidays, and evenings.
• Proactive attitude with a focus on providing excellent customer service consistently.
• Ability to stand for extended periods and lift moderate weights during shifts.