Front Desk Receptionist 06J26

The Front Desk Receptionist plays a vital role in shaping the first impression of a company’s brand. This position requires a friendly and approachable demeanor as the individual will be the first point of contact for all clients, visitors, and guests. The receptionist is responsible for managing a multi-line phone system, scheduling appointments, and providing general administrative support. They serve as a liaison between the public and internal operations. This role demands excellent organizational skills, the ability to handle several tasks simultaneously, and the capability to work under minimal supervision. A successful candidate will possess outstanding client service skills and maintain professionalism in all interactions.

Responsibilities

• Greet visitors warmly and direct them to the appropriate offices or personnel.
• Answer and manage incoming phone calls with professionalism and courtesy.
• Schedule and confirm appointments using an electronic appointment system.
• Maintain a clean, organized, and welcoming reception area at all times.
• Provide basic and accurate information in-person and via phone/email.
• Coordinate with internal staff for meetings and office supplies requisition.
• Take and distribute accurate messages when required by colleagues.
• Assist with administrative tasks such as data entry and document preparation.
• Receive, sort, and distribute daily mail and deliveries promptly.
• Ensure visitor logbooks and electronic sign-ins are accurately maintained.
• Identify and report issues that impact the reception area operation immediately.
• Contribute to team effort by accomplishing related tasks as needed.

Requirements

• High school diploma or equivalent; further education a plus.
• Proven work experience as a receptionist or similar role required.
• Proficiency in Microsoft Office Suite and familiarity with office equipment.
• Strong verbal and written communication skills are essential.
• Excellent customer service skills and ability to manage stress effectively.
• Professional attitude and appearance are a must for this position.
• Capability to multitask and manage time efficiently in a fast-paced environment.