Workshop Manager

Position Summary

Workshop Manager Job Description

The Workshop Manager oversees daily workshop operations, ensuring efficient maintenance, repair, and servicing of vehicles/equipment. The role includes team supervision, workflow planning, quality control, safety compliance, and coordination with customers and suppliers, in alignment with UAE industry standards and regulations.

Key Responsibilities

• Manage daily workshop operations and ensure timely completion of repair and maintenance tasks
• Supervise technicians, assign workloads, and monitor performance
• Diagnose technical issues and provide guidance on complex repairs
• Ensure compliance with UAE safety standards, company policies, and industry regulations
• Plan preventive maintenance schedules for vehicles/equipment
• Monitor workshop productivity, quality of work, and turnaround time
• Manage spare parts inventory and coordinate with suppliers for timely procurement
• Prepare job estimates, repair orders, and service reports
• Communicate with customers/clients regarding service updates, approvals, and delivery timelines
• Control workshop costs and optimize resource utilization
• Train technicians and ensure skill development through ongoing technical training
• Maintain cleanliness, organization, and safety inside the workshop
• Work with management on budgeting, forecasting, and improvement initiatives
  
  
  

• Diploma or Degree in Mechanical Engineering, Automotive Technology, or related field
• 58 years of experience in workshop operations, with at least 2 years in a supervisory role
• Strong technical knowledge of vehicles/equipment relevant to the business (automotive, heavy machinery, fleet, etc.)
• Experience working in a UAE workshop environment (preferred)
• Strong leadership, communication, and decision-making skills
• Familiarity with workshop management systems and job-card processes
• Understanding of UAE health and safety regulations
  
  
  

• Technical troubleshooting
• Team leadership and training
• Inventory and maintenance planning
• Customer communication and service quality management
• Time and cost management