Telesales Specialist (225-1014)

As a Telesales Specialist, you will play a pivotal role in generating sales and nurturing leads through telecommunication channels. You will be responsible for reaching out to potential clients, providing them with detailed information about our products and services, and converting inquiries into successful sales. Your primary objective is to meet and exceed sales targets while maintaining a high level of customer satisfaction. The role requires strong communication skills, persuasive abilities, and a deep understanding of the products or services you are promoting. This position offers an exciting opportunity for individuals who are keen to develop their sales careers in a dynamic and rewarding environment.

Responsibilities

• Contact potential clients via phone to introduce products and services effectively.
• Maintain comprehensive knowledge of the products or services being offered.
• Identify customer needs and recommend appropriate products to enhance satisfaction.
• Process sales transactions accurately and efficiently using company systems.
• Manage and update customer databases with call details and status reports.
• Achieve or exceed monthly sales quotas and conversion rates consistently.
• Handle customer inquiries and feedback promptly to ensure excellent service.
• Follow up on leads generated or provided to maximize sales opportunities.
• Collaborate with the sales team to coordinate and optimize sales efforts.
• Attend regular training sessions to stay informed of product developments.
• Prepare and deliver accurate sales reports to management as required.
• Adhere to all company policies, procedures, and ethical standards in sales.

Requirements

• Proven experience as a Telesales Specialist or similar customer service role.
• Strong sales-oriented attitude with adept negotiation and convincing skills.
• Excellent verbal communication skills with clear, persuasive articulation.
• Ability to handle rejection gracefully and remain persistent in making sales.
• Familiarity with CRM software and sales tracking systems is advantageous.
• High school diploma required; additional sales training is a plus.
• Ability to work independently and manage time efficiently in a fast-paced environment.