Telesales Specialist 10D25

The role of a Telesales Specialist is pivotal in driving sales growth for companies across diverse industries. As a Telesales Specialist, you will be responsible for making outbound calls to potential clients, introducing products or services, and converting leads into customers. This position requires an individual who is highly motivated, possesses excellent communication skills, and has a knack for closing deals. The ideal candidate should be comfortable working in a fast-paced environment, able to handle rejection gracefully, and continuously seeking to learn more about the products or services offered. The role offers an exciting opportunity to develop strong sales acumen and contribute significantly to the organization’s sales objectives.

Responsibilities

• Consistently achieve or exceed monthly sales targets set by the sales manager.
• Perform a high volume of outbound calls to potential customers daily.
• Develop and maintain a thorough understanding of the company's product offerings.
• Qualify leads and identify suitable opportunities for sales conversion.
• Provide exceptional customer service by addressing client queries and concerns.
• Accurately record all customer interactions and sales activities in the CRM system.
• Follow up with leads consistently to convert them into potential sales opportunities.
• Collaborate with the sales team to develop effective telesales strategies and campaigns.
• Prepare and deliver compelling sales presentations to potential clients.
• Maintain a positive demeanor and professional image representing the company.
• Continuously update product knowledge to better respond to customer inquiries.
• Evaluate the effectiveness of telesales processes and suggest improvements.

Requirements

• At least two years of proven experience in telesales or a similar role.
• Excellent verbal communication and interpersonal skills are crucial.
• Ability to handle high call volumes and maintain professionalism under pressure.
• Proficiency in using CRM software and Microsoft Office Suite.
• Strong persuasion skills with a problem-solving attitude.
• Prior experience in a sales-driven environment with demonstrated sales success.
• Must possess the ability to adapt quickly to company product updates.