Service Sales Manager - Heat Exchanger And Cooler Refurbishment

Our client is one of the longest-standing and widest-reaching heat transfer specialist companies in the world, with over 100 years of heat transfer expertise and operating across 13 countries. They provide specialist design, manufacture, installation, service, and global export of heat transfer technology across a range of sectors and geographies.

They are currently hiring for a Service Sales Manager - Heat Exchanger & Cooler Refurbishment for their office in Sharjah, UAE

.
Position Summa

ryThe Service Sales Manager will be a key driver of business growth, responsible for the commercial strategy, sales, and management of service contracts for a diverse range of heat transfer equipment. This role requires a unique blend of technical expertise, commercial acumen, and strong client relationship management skill

s.
The focus is on securing new business and managing existing long-term service contracts (LTSAs) for both workshop and on-site refurbishment services, particularly within the demanding environment of industrial shutdowns. The ideal candidate must be a highly experienced Mechanical Engineer with a proven track record in technical sales within the servicing industry, possessing deep technical knowledge of relevant industry standards and a strong commitment to safety and quali

ty.
Reports To: Head of Sales / Dire

ctorLocation: Sha

rjahSalary: AED 18,000-22,000 (depending on experience) plus family st

atus
Key Responsibili

ties
Sales & Business Devel

• opmentDevelop and execute a strategic sales plan to achieve and exceed revenue targets for the service div
• ision.Identify, qualify, and secure new service and refurbishment contracts for a comprehensive range of heat transfer equipment, including: Shell & Tube Heat Exchangers, Plate Heat Exchangers, Fin Fan Air Cooler, Condensers,Marine Coolers, Evapor
• ators.Focus on securing and managing service work in both the workshop environment and on-site during industrial shutdowns (turnaro

unds).
Commercial & Contract Man

• agementLead the negotiation, execution, and management of long-term service contracts (LTSAs) with key clients in the refinery, petrochemical, and power s
• ectors.Prepare detailed, technically sound commercial proposals, tenders, and quotations, ensuring profitability and alignment with client
• needs.Monitor market trends, competitor activities, and customer needs to identify new service opportunities and inform pricing stra

tegies.
Technical Sales Support & Co

• mplianceAct as the primary technical and commercial point of contact for clients, leveraging a sound knowledge of ASME and TEMA standards to propose optimal repair and refurbishment so
• lutions.Collaborate closely with the Service Operations team to ensure seamless project handover and client satis
• faction.Ensure all commercial activities and proposed service scopes adhere to client-specific and refinery HSE requi
• rements.Conduct technical presentations and client meetings to articulate the value proposition of the companys service of

ferings.
Client Relationship M

• anagementBuild and maintain strong, long-lasting relationships with key decision-makers and procurement teams at client organ
• izations.Manage the entire sales cycle from initial contact and technical consultation through to contract closure and post-sales f

ollow-up.
Required Qualif

• ications: Graduate in Mechanical Engineering Bachelors degree or higher from an accredited in
• stitution.Minimum 10 Years Proven experience in technical sales, business development, and commercial management within the service, repair, or refurbishment industry, specifically for heat transfer or related industrial
• equipment.Sound, demonstrable knowledge of ASME Boiler and Pressure Vessel Code (BPVC) and TEMA Standards (Class R,
• C, and B).Direct experience selling service solutions into refinery, petrochemical, or power generation environments, with an understanding of shutdown/turnaround
• logistics.Comprehensive understanding of industrial and refinery HSE requirements as they relate to service contracts and on-
• site work.Extensive experience in negotiating, managing, and executing long-term service contract

s (LTSAs).
Skills and Co

• mpetencies Exceptional sales, negotiation, and commercial clos
• ing skills.Strong technical aptitude combined with excellent business development ca
• pabilities.Superior communication, presentation, and client-fac
• ing skills.Proficiency in CRM software and sales pipeline
• management.Willingness to travel extensively to meet clients and support sales