Service Engineer- Electrical (225-617)

A Service Engineer specializing in Electrical systems plays a pivotal role in ensuring the seamless operation and maintenance of electrical equipment and systems. You will be tasked with diagnosing technical faults, providing solutions, and ensuring equipment meets operational standards. This role demands a strong foundation in electrical engineering principles, excellent problem-solving skills, and the ability to work in various environments, including customer sites. As a Service Engineer, your goal is to deliver high-quality service to enhance the longevity and efficiency of electrical systems while providing exceptional customer support and maintaining safety standards. If you are passionate about electrical systems and customer service, this role offers an exciting opportunity to impact diverse industries positively.

Responsibilities

• Conduct routine maintenance on electrical systems and equipment at client sites.
• Diagnose complex electrical problems and determine appropriate solutions efficiently.
• Install, inspect, and test new electrical equipment as part of commissioning projects.
• Liaise with clients to understand their service needs and technical issues clearly.
• Provide expert guidance and technical support to customers and junior engineers.
• Document detailed service reports and provide actionable insights for system improvements.
• Ensure compliance with health and safety regulations during all fieldwork activities.
• Update service processes and equipment configurations to reflect industry best practices.
• Participate in training sessions to stay abreast of new products and technologies.
• Manage service contracts and ensure timely service delivery according to schedules.
• Develop and maintain strong relationships with clients to enhance service reputation.
• Work collaboratively with engineering teams to enhance overall service quality.

Requirements

• Bachelor's degree in Electrical Engineering or a related field is required.
• Proven experience in field service engineering focusing on electrical systems.
• Strong analytical and troubleshooting skills are essential for this role.
• Ability to read and interpret electrical schematics and technical documents.
• Proficiency in using electrical testing and diagnostic equipment effectively.
• Excellent communication skills, both oral and written, are mandatory.
• Willingness to travel to client locations and work in diverse environments.