Sales Administrator 20D25

The Sales Administrator plays a crucial role in supporting the sales team and ensuring that sales processes run smoothly and effectively. This position requires excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving. The Sales Administrator is responsible for handling various administrative tasks essential for the successful operation of the sales department. This includes managing customer inquiries, processing orders, preparing reports, and coordinating with other departments to ensure timely delivery of goods and services. The ideal candidate will have experience in sales support and a keen eye for detail to ensure accuracy in documentation and record-keeping.

Responsibilities

• Assist the sales team in maintaining customer relationships and communication management.
• Prepare sales quotations, proposals, and invoices with accuracy and attention to detail.
• Monitor and manage sales orders from receipt to delivery for timely processing.
• Coordinate among departments to facilitate the smooth delivery of products and services.
• Handle customer inquiries efficiently and ensure customer satisfaction at all phases.
• Track sales targets and fulfill reporting requirements on sales metrics and trends.
• Organize and update records and databases with client records and sales tracking data.
• Provide administrative support during sales meetings and customer presentations.
• Collaborate with the marketing team to develop and distribute promotional materials.
• Maintain a thorough understanding of company products, services, and sales processes.
• Identify opportunities for process improvements to enhance sales efficiency.
• Assist in the development and implementation of sales policies and strategies.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven experience as a Sales Administrator or in a similar sales support role.
• Excellent communication and interpersonal skills for effective collaboration.
• Strong organizational skills and ability to manage multiple responsibilities concurrently.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems is essential.
• Detail-oriented with a commitment to accuracy in documentation and reporting.
• Ability to work independently and as part of a team to meet deadlines.