Sales Administrator 02N25

The Sales Administrator is a vital link between the sales team, clients, and the organization. This role is designed to support the sales team by administering sales processes and ensuring smooth communication and operations. The Sales Administrator manages and organizes data, handles customer queries, and acts as a liaison to facilitate an efficient sales workflow. Through meticulous attention to detail and strong communication skills, the Sales Administrator aids in achieving sales targets by streamlining processes and improving sales operations. This position requires a proactive individual who can handle multiple tasks efficiently, maintain accurate records, and provide exceptional support to both internal and external stakeholders.

Responsibilities

• Coordinate and assist with the preparation and processing of sales orders and invoices.
• Maintain and manage customer and sales data, ensuring accurate and up-to-date records.
• Respond promptly to inquiries from customers and the sales team, providing necessary support.
• Support sales team in achieving their targets by providing administrative assistance.
• Develop and maintain reports to track sales activities and performance metrics.
• Collaborate with other departments, ensuring seamless operations and communication.
• Organize and distribute sales materials, ensuring accessibility to sales personnel.
• Assist in the preparation of sales proposals, contracts, and agreements.
• Monitor inventory levels and coordinate with supply chain to manage product availability.
• Provide training and support for new sales team members on administrative processes.
• Implement improvements to enhance the efficiency and effectiveness of administrative processes.
• Conduct market research and analyze sales data to support strategic planning.

Requirements

• Bachelor's degree in business administration, marketing, or a related field.
• Minimum of 2 years of experience in a sales or administrative role.
• Proficient with CRM software and Microsoft Office Suite, particularly Excel.
• Excellent organizational skills and attention to detail are essential.
• Strong communication and interpersonal skills, with a customer-centric approach.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Proactive problem-solving skills with the ability to work independently.