Retail Banking Executive - Auto Loan 07N25

The Retail Banking Executive - Auto Loan (07N25) plays a pivotal role in managing and expanding the auto loan portfolio of a bank. This executive is responsible for designing and implementing strategies to drive the growth of the auto loan segment, enhancing customer satisfaction, and ensuring regulatory compliance. The ideal candidate will have a keen understanding of the auto finance market, strong analytical skills, and the ability to build and maintain relationships with stakeholders, including auto dealerships, customers, and internal teams. This position requires a proactive approach towards market trends and customer needs, and the ability to work in a dynamic, target-driven environment where strategic thinking and adherence to financial compliances are key. The Retail Banking Executive should also possess effective communication skills to negotiate terms and streamline processes that benefit both the bank and the customer. Furthermore, the role demands a dedication to service excellence and a commitment to achieving growth objectives in a competitive marketplace.

Responsibilities

• Develop and implement strategies to grow the auto loan portfolio effectively.
• Maintain relationships with auto dealerships to generate profitable business opportunities.
• Collaborate with internal teams to ensure smooth processing of auto loan applications.
• Analyze market trends and customer behavior to inform product development strategies.
• Ensure compliance with all regulatory requirements and internal policies related to auto loans.
• Provide leadership and guidance to junior team members in the auto loan department.
• Assess and manage risks associated with auto loan products and services.
• Monitor competitors’ activities and devise counter-strategies to ensure market leadership.
• Identify new business opportunities and channels for customer acquisition and retention.
• Compiling and presenting regular reports on auto loan performance and market dynamics.
• Facilitate training programs to enhance the product knowledge of the sales team.
• Maintain a high level of customer satisfaction through superior service delivery.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field.
• At least 5 years of experience in retail banking or auto finance sector.
• Strong knowledge of the automotive market and financial products.
• Proven ability to build relationships with stakeholders and drive sales growth.
• Excellent analytical, organizational, and decision-making skills are required.
• Familiarity with regulatory compliance and industry best practices in banking.
• Exceptional communication and negotiation skills for effective stakeholder management.
• Strong leadership capabilities to lead a team towards achieving business goals.
• Proficient in using financial software and CRM tools for managing customer relationships.