Patient Admissions Manager 01J26

The Patient Admissions Manager plays a pivotal role in the healthcare facility by overseeing the patient admission process to ensure efficient, accurate, and compliant handling of incoming patients. This position requires strong leadership skills, attention to detail, and the ability to work collaboratively with various departments to enhance patient satisfaction and streamline operations. The ideal candidate will have a thorough understanding of hospital procedures, excellent communication skills, and a commitment to delivering exceptional service. They will be responsible for developing and implementing admission policies, managing the admissions team, and working closely with medical personnel to coordinate patient intake activities. The Patient Admissions Manager must demonstrate the ability to multitask in a fast-paced environment, maintain patient confidentiality, and ensure the smooth operation of the admissions department.

Responsibilities

• Oversee and manage the daily operations of the patient admissions department efficiently.
• Develop and implement policies and procedures for patient admissions and registration.
• Ensure compliance with healthcare regulations, policies, and best practice standards.
• Coordinate with medical and administrative staff to streamline patient entry processes.
• Supervise and train admissions staff to enhance skills and department performance.
• Address patient complaints and resolve any discrepancies in the admission process promptly.
• Prepare and analyze reports on admissions department performance and patient flow.
• Maintain detailed patient records, ensuring data accuracy and confidentiality at all times.
• Liaise with finance to verify insurance details and manage billing processes effectively.
• Identify areas for improvement in admission procedures and implement appropriate changes.
• Collaborate with healthcare teams to facilitate patient transfers and discharges efficiently.
• Stay updated with the latest healthcare regulations and ensure the department's compliance.

Requirements

• Bachelor's degree in healthcare administration, business management, or a related field.
• Minimum of three years of experience in a hospital admissions or administration role.
• Strong leadership skills with experience managing and developing a diverse team.
• Excellent organizational skills with the ability to multitask under pressure effectively.
• Thorough understanding of healthcare regulations, billing procedures, and insurance processes.
• Exceptional communication skills, both verbal and written, with diverse audiences.
• Proficiency in healthcare management software and standard office applications is essential.