Orbit International Survey Services (Orbit ISS) is an industrial asset integrity engineering management firm based in United Arab Emirates, since 2006. We are an ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018 accredited company and have provided asset integrity solutions to high-profile clients throughout the Middle East, North America, and Asia. Founded on the principles of safety, quality, and environmental stewardship, Orbit ISS is committed to providing world-class services and technology that help our clients address complex challenges in the oil, gas, marine and renewable energy sectors.
Orbit International Survey Services is seeking an experienced Operations Manager to lead and unify our operations across the UAE and India. This is a senior leadership role responsible for driving operational excellence, quality systems, client relationships, and business growth across both regions. The ideal candidate combines strong technical/QHSE leadership with commercial awareness and the ability to represent the company in front of clients.
Key Responsibilities:
Operations Leadership (UAE & India)
Oversee end-to-end operations across UAE and India offices/sites, ensuring consistency in service delivery, quality, and reporting
Act as the single point of accountability for cross-border coordination, aligning teams, processes, and standards between the two regions
Quality, HSE & Compliance
Implement and maintain integrated management systems in line with ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018
Lead all external certification and customer audits; manage the internal audit program across UAE and India operations
Oversee inspection, testing, and NDE-related quality processes (PT, MT, RT, UT, VT, welding, material inspection) where applicable to survey/inspection scope
Manage customer complaint resolution, root cause analysis (RCA), and corrective action reporting (CAR)
Client & Business Development
Serve as the senior technical and commercial point of contact for key clients across both regions
Support and actively contribute to sales conversations, proposals, and client relationship growth - this role requires genuine comfort engaging in business development, not just operations
Digital & Process Improvement
Drive digitization of quality/operations documentation (e.g., centralized management portals, mobile tools for field teams)
Lead Lean/continuous improvement initiatives (5S, Kaizen, FMEA, VSM, QCC) to improve efficiency and reduce errors across both regions
Design and maintain operational monitoring systems (daily/weekly/monthly/quarterly tracking)
Requirements
15–25+ years of progressive experience in operations, quality, or QHSE leadership roles, ideally within survey, inspection, valve, oil & gas, or industrial services sectors
Demonstrated experience managing operations across multiple countries/regions, ideally including both the UAE and India (or GCC + South Asia)
Lead Auditor certification in ISO 9001 / ISO 14001 / ISO 45001 strongly preferred
NDE/NDT background (ASNT Level II/III, CSWIP, or equivalent) is a strong plus
Comfortable with client-facing responsibilities and supporting sales/business development
Strong documentation, reporting, and digital systems mindset (ERP/SAP familiarity a plus)
Bachelors degree in Engineering (Mechanical or related) required
Excellent communication skills; ability to lead cross-cultural, cross-border teams
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