Inside Sales Consultant 18D25

As an Inside Sales Consultant, your primary role will be to develop a deep understanding of our product offerings and engage prospective customers over the phone and through digital communication channels. Your goal is to drive sales growth by addressing customer inquiries, nurturing leads, and closing deals. You will work in a dynamic environment where collaboration is key, and you'll be expected to build and maintain strong relationships with both new and existing clients. Your success in this role will be measured by your ability to meet or exceed sales targets and contribute to the overall growth of the company. This position requires exceptional communication skills, a strategic mindset, and the ability to thrive in a fast-paced setting.

Responsibilities

• Engage with potential customers through phone calls and emails to generate sales leads.
• Identify customer needs and recommend appropriate products and services to meet their requirements.
• Maintain a detailed understanding of company products to inform and educate potential clients.
• Follow up on leads generated by marketing efforts to convert them into sales opportunities.
• Collaborate closely with the sales team to ensure seamless handling of customer requests and inquiries.
• Monitor industry trends and competitor offerings to identify potential market opportunities.
• Maintain a high level of customer satisfaction by providing excellent post-sale support and service.
• Update and maintain accurate records of all sales activities and client interactions in the CRM system.
• Participate in regular sales meetings to share insights, feedback, and strategies for success.
• Contribute to the development and execution of sales campaigns to drive revenue growth.
• Meet and exceed defined sales targets and performance metrics on a regular basis.
• Provide feedback to management on customer interactions and market demand for future product development.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field from an accredited institution.
• Proven experience in sales, preferably in an inside sales or outbound sales capacity.
• Strong verbal and written communication skills to effectively interact with clients.
• Ability to work independently as well as collaboratively in a team environment.
• Proficiency with CRM software and ability to learn new technology quickly.
• Highly motivated, goal-oriented, and comfortable working in a performance-driven culture.
• Excellent problem-solving abilities and the capacity to handle objections professionally.