Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Executive, you’re not just supporting the daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
Human Resources Operations
- Assist the Human Resources Manager in the effective administration of all HR activities and ensure compliance with Hilton policies, standards, and local employment regulations.
- Support the implementation of HR programs, processes, and initiatives that enhance Team Member engagement and retention.
- Maintain accurate HR records, reports, and documentation in accordance with Hilton standards and data privacy requirements.
- Monitor HR systems and ensure timely updates related to Team Member information, attendance, leave, payroll, and employee lifecycle transactions.
Team Member Relations & Engagement
- Promote a positive Team Member culture by fostering open communication, trust, and engagement across all departments.
- Support the handling of Team Member concerns, grievances, and disciplinary matters in a fair and consistent manner.
- Assist in conducting investigations, preparing documentation, and ensuring appropriate follow-up actions.
- Support Team Member engagement initiatives, recognition programs, and Hilton culture activities.
Talent Acquisition & Onboarding
- Support recruitment activities including job postings, candidate screening, interviews, selection processes, and offer coordination.
- Ensure effective onboarding and orientation processes for new Team Members, creating a welcoming Hilton experience from day one.
- Partner with hiring managers to understand staffing requirements and support workforce planning initiatives.
Learning & Development
- Assist in coordinating training programs and development initiatives to support Team Member growth and career progression.
- Monitor training completion and maintain accurate learning records.
- Support Hilton’s learning culture by encouraging continuous development and internal career opportunities.
Performance Management
- Support the performance management process, including probation reviews, performance improvement plans, and annual performance evaluations.
- Coach leaders on HR processes and provide guidance on effective people management practices.
Compliance & Administration
- Ensure compliance with company policies, Hilton brand standards, and local labor laws.
- Assist with HR audits, inspections, and reporting requirements.
- Support payroll activities by ensuring accurate HR inputs, attendance records, and employee changes are processed on time.
- Maintain confidentiality of Team Member information at all times.
Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Qualification
- Minimum 3–5 years of HR experience, preferably within the hospitality industry.
- Previous experience in a supervisory or HR generalist role.
- Strong knowledge of HR practices, employee relations, recruitment, and labor regulations.
- Excellent communication, interpersonal, and organizational skills.
- Ability to build strong relationships with Team Members and leaders at all levels.
- Proficiency in HR systems and Microsoft Office applications.
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.