Healthcare Aide - Outpatient Department

Overview

M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Abu Dhabi’s Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42’s renowned network (including Imperial College London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.

Join our team as a Healthcare Aide (OPD) and play a vital role in supporting nurses and physicians to deliver safe, compassionate, and patient-centered care. Working under the direct supervision of a Registered Nurse or other licensed clinician, you will assist with patient preparation, basic clinical procedures, clinic workflows, and day-to-day operational support to ensure a seamless patient experience.

Responsibilities

• Assist patients with preparation for consultations, examinations, and procedures.
• Support nurses and clinicians with basic clinical and non-clinical duties.
• Ensure examination rooms, equipment, and supplies are clean, stocked, and ready for use.
• Assist with patient flow, appointment coordination, and departmental workflow.
• Maintain accurate documentation and adhere to safety, infection control, and quality standards.
• Communicate effectively with patients, families, and the multidisciplinary team.
• Promote a positive patient experience through compassionate and professional care.
• Support continuous improvement initiatives and ongoing development of clinical skills within scope of practice.
  
  

• Diploma or certification in Healthcare Assistance, Nursing Assistant, or related healthcare field.
• Previous experience in a hospital, clinic, or outpatient setting preferred.
• Ability to work effectively in a multidisciplinary team environment.
• Commitment to patient safety, quality care, and professional development.