E-Commerce Sales Account Manager

We are seeking a results-driven E-Commerce Sales Account Manager to manage key online retail accounts, drive sales growth, and optimize e-commerce performance. This role focuses on building strong client relationships, executing online sales strategies, and collaborating with cross-functional teams to maximize revenue through digital channels. The ideal candidate combines account management expertise, e-commerce knowledge, and analytical skills to deliver measurable business results.

Key Responsibilities

• Account Management & Client Relations:
• Serve as the primary point of contact for assigned e-commerce clients and partners.
• Build and maintain strong, long-term client relationships to ensure satisfaction and retention.
• Address client needs, provide solutions, and resolve issues promptly.
• E-Commerce Sales & Growth:
• Develop and execute sales strategies to achieve revenue and growth targets.
• Identify upselling, cross-selling, and promotional opportunities on e-commerce platforms.
• Monitor sales performance and provide actionable insights to clients and internal teams.
• Digital Marketing & Merchandising Collaboration:
• Work closely with marketing, merchandising, and product teams to optimize product listings, promotions, and campaigns.
• Support product launches, digital campaigns, and seasonal promotions.
• Ensure online content is accurate, engaging, and aligned with brand standards.
• Analytics & Reporting:
• Track and analyze key performance metrics such as sales, traffic, conversion rates, and ROI.
• Prepare regular reports and present insights to clients and management.
• Recommend strategies to optimize e-commerce performance and maximize revenue.
• Market Research & Strategy:
• Monitor competitor activity, market trends, and industry developments.
• Provide recommendations for pricing, promotions, and assortment strategies.
• Contribute to strategic planning to drive e-commerce growth and customer engagement.
  

• Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• 3–6 years of experience in e-commerce account management, sales, or digital retail.
• Proven track record in managing online accounts and driving e-commerce sales growth.
• Strong understanding of digital platforms, online marketplaces, and e-commerce trends.
• Excellent communication, negotiation, and client management skills.
• Proficiency in analytics tools (Google Analytics, Excel, Power BI) and e-commerce platforms (Shopify, Amazon, Magento, etc.).
  
  

• Client-focused and results-driven.
• Strong analytical and problem-solving abilities.
• Strategic thinking and ability to identify growth opportunities.
• Excellent organizational and project management skills.
• Collaborative and adaptable in a fast-paced digital environment.
  
  

• Competitive salary and benefits package.
• Opportunity to manage high-value e-commerce accounts and contribute to online growth.
• Dynamic, collaborative, and innovative work environment.
• Career development and advancement opportunities.