Diabetes Educator

Overview

M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Sheikh Sultan bin Zayed Hospital is a state-of-the-art hospital serving Abu Dhabi’s Northern Emirates. With 200+ beds and JCI accreditation, it delivers world-class, community-focused care. By leveraging cutting-edge technologies and the expertise of M42’s renowned network (including Imperial College London Diabetes Centre, Amana Healthcare, Mubadala Health Dubai, and Healthpoint), SSBZH stands at the forefront of medical innovation. The hospital is dedicated to improving health outcomes, facilitating access to quality care and addressing the unique needs of military personnel, their families, and the broader community in the Northern Emirates.

The role will be responsible for providing comprehensive education and clinical care to patients living with diabetes. You will play a key role in empowering patients to manage their condition effectively, improving quality of life through individualized care plans, education, and ongoing clinical support in alignment with M42, MH, and DOH/DHA guidelines.

Responsibilities

Strategic and Operational Alignment

• Collaborate with the Service Line Manager to support the cluster’s strategic and operational goals.
  
  

• Assess patient needs through clinical data, medical history, and laboratory results.
• Develop and implement personalized diabetes management plans.
• Educate patients and families on medication administration (oral and injectable), blood glucose monitoring, diet, lifestyle changes, and complication prevention.
• Coordinate referrals to other healthcare providers when needed and track patient progress.
• Advise physicians on insulin/oral hypoglycemic adjustments as clinically indicated.
• Prioritize caseload efficiently and ensure timely, complete clinical documentation.
  
  

• Contribute to the development and continuous improvement of clinical policies and procedures.
• Ensure compliance with JCI, DOH/DHA, infection control, and health & safety standards.
• Participate in clinical audits, research, service improvement initiatives, and educational programs.
  
  

• Provide mentorship or guidance to team members as required.
• Maintain professional development through CME and active participation in internal learning programs.
• Demonstrate professionalism, confidentiality, and commitment to patient advocacy.
  
  

• Promote safe and inclusive care, taking proactive steps to report incidents or risks.
• Support wider organizational goals in a dynamic and evolving healthcare environment.
• Comply with Occupational Safety & Health and infection prevention practices across the facility.
  
  

• Bachelor’s degree in Nursing, Nutrition, or related field
• Completion of recognized diabetes education specialty certification (per DOH/DHA guidelines)
  
  

• Minimum 2 years of post-qualification experience in a diabetes education or similar clinical setting
  
  

• Valid DOH/DHA License or eligibility
  
  

• In-depth knowledge of diabetes care, including latest technologies and treatment approaches
• Strong understanding of healthcare regulatory frameworks
• Excellent interpersonal, communication, and patient education skills
• Proficiency in English; Arabic language skills are a plus
  
  

• Frequent use of computers, AV equipment, and standard office tools
• Ability to lift up to 30 lbs and stand for extended periods during education sessions
• Mobility to navigate between departments and engage with multidisciplinary teams