The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client
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Do
Provide assistance in configuration of applications based on client requirements
Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners
Plan and execute assigned configuration tasks within deadlines
Provide system configuration support based on changing business needs
Assist in system analysis, design, development, and testing activities
Provide support in developing, implementing and testing patch releases and system upgrades
Maintenance of the configuration archive and its upkeep
100% compliance to configuration standards and procedures
Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log
Analyze and resolve configuration issues in a timely manner
MIS Management, Reporting & Backend Support
Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders
Documentation & reporting as per the client need on configuration standards
Issue resolution in minimum time possible with respect to any modification or change requested by the client
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Deliver
Continuous Integration, Deployment
100% error free on boarding & implementation, throughput %, Adherence to the schedule
Quality & CSAT
On-Time Delivery, Troubleshoot queries
Customer experience, completion of assigned certifications for skill upgradation
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Mandatory Skills: Oracle Apps SCM Functional
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