The Chief Engineer leads the Engineering Department and is responsible for overseeing the overall maintenance and operation of the property, ensuring a high standard of functionality, safety, and guest satisfaction.
What will I be doing?
The Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues and compliance with Hilton and local safety standards. This role plays a crucial part in delivering a safe, functional, and welcoming environment for both guests and team members. Specifically, a Chief Engineer will perform the following tasks to the highest standards:
Oversee all aspects of property maintenance and repair including guest rooms, public areas, back-of-house, mechanical systems, HVAC, plumbing, and electrical.
Lead and develop the Engineering team, providing training, scheduling, and performance management.
Conduct regular inspections to identify and address maintenance issues proactively.
Ensure compliance with Hilton brand standards, local laws, and health & safety regulations.
Manage preventive maintenance programs to maximize equipment life and minimize operational disruption.
Maintain accurate records of maintenance logs, inspections, and legal compliance certifications.
Monitor and control energy usage, proposing energy-saving initiatives and sustainability measures.
Coordinate with contractors and vendors for specialized repair, renovation, or improvement projects.
Develop and manage the department’s budget, monitor expenditures, and procure materials cost-effectively.
Respond promptly to emergency situations such as fire alarms, power outages, and equipment failures.
Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.
Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).
Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.
Develops and manages Engineering budget.
Ensures integration of departmental goals in game plans.
Oversees execution of long-term preventative maintenance and 10-year asset protection plans.
Reviews financial reports and statements to determine how Engineering is performing against budget.
Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Supervises construction to ensure timely completion of projects within.
Managing Profitability
Manages departmental operations in alignment with budgetary guidelines by reviewing operating statements, budget worksheets, and payroll progress reports.
Oversees and controls payroll-related functions to ensure accurate labour cost management.
Manages controllable expenses to achieve or exceed budgeted financial targets.
Participates in the development of departmental capital expenditure goals and oversees execution of related projects.
Contributes to the annual budgeting process for areas under responsibility.
Demonstrates a clear understanding of how engineering operations impact overall property financial goals and educates team members accordingly.
Regularly reviews and manages controllable expenses, including utilities (heat, light, power, water), tools and equipment, groundskeeping supplies, uniforms, vendor services, and service agreements
Conducting Human Resources Activities
Ensures fair and equitable treatment of all employees, promoting a positive and inclusive workplace culture.
Enforces disciplinary procedures and documentation in accordance with Standard Operating Procedures (SOPs) and Local SOPs, supporting the Peer Review Process where applicable.
Maintains an open-door policy and actively uses employee feedback to identify and address workplace concerns in a timely manner.
Recognizes and celebrates individual and team achievements to promote morale and engagement.
Effectively resolves guest complaints and operational challenges in a professional and service-oriented manner.
Coordinates with the Human Resources department to address sensitive employee matters or issues that require escalation.
Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.
What are we looking for?
A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should have the following:
Minimum of 5 years’ experience as a Chief Engineer in a hotel environment, preferably within Hilton or a comparable international hospitality brand.
Bachelor’s Degree in Engineering (Mechanical, Electrical, Civil, or related discipline). Advanced certifications or postgraduate education is a plus.
Advanced knowledge of building systems (HVAC, electrical, plumbing, fire life safety, etc.) and building management/engineering.
Familiarity with local building codes, OSHA regulations, and Hilton safety standards.
Proven experience in facilities management, budgeting, and basic accounting.
Strong leadership, team management, and effective communication skills.
Proficient in maintenance software, Microsoft Office, and other relevant computer programs.
Fluent in English; additional languages are a plus.
Committed to delivering a high level of customer service with a positive attitude.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
DoubleTree by Hilton Sharjah Waterfront Hotel & Suites
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
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