Assistant Operations Manager (225-714)

As an Assistant Operations Manager, you will play a pivotal role in ensuring the smooth and efficient functioning of our organization's operations. You will support the Operations Manager in overseeing daily operations, managing staff, and ensuring that projects meet strategic goals. Your role is integral in helping to maintain and improve the operational systems, processes, and policies in support of the organization's mission. This position requires a proactive individual with leadership abilities, strong problem-solving skills, and excellent communication skills. You will be a key player in identifying areas for process optimization, enhancing operational efficiencies, and driving continuous improvement initiatives.

Responsibilities

• Assist the Operations Manager in overseeing the day-to-day operations activities.
• Coordinate and supervise the work of various departments to ensure efficiency.
• Support in developing and implementing operational strategies and processes.
• Monitor and analyze operational performance to identify improvement opportunities.
• Manage and resolve operational issues promptly to minimize disruptions.
• Ensure compliance with company policies and industry regulations at all times.
• Facilitate communication and collaboration among departments for seamless operations.
• Assist in budgeting, forecasting, and resource allocation for operational needs.
• Participate in recruitment, training, and development of operations staff.
• Prepare and present operational reports to senior management and stakeholders.
• Provide support in handling customer inquiries and resolving operational complaints.
• Lead and motivate staff to achieve performance targets and operational excellence.

Requirements

• Bachelor’s degree in Business Administration or a related field is required.
• Minimum of 3 years of experience in operations management or a similar role.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent problem-solving and analytical skills to assess operational issues.
• Proven ability to develop and implement effective operational strategies.
• Excellent communication skills, both verbal and written, are essential.
• Proficiency with office software and operational management tools is preferred.