Airport Operations Supervisor 29D25

An Airport Operations Supervisor plays a critical role in ensuring the smooth and efficient functioning of airport operations. As a supervisor, you will be in charge of overseeing various aspects such as flight schedules, maintenance of airport facilities, coordination with airline representatives, and ensuring compliance with aviation regulations. You will be at the forefront of maintaining safety and security protocols, making real-time decisions, and managing a team to deliver exceptional service to passengers. Your ability to remain calm under pressure and execute strategic thinking is essential in continuously optimizing airport operations. Providing leadership to staff, you will foster an environment that encourages teamwork, transparency, and excellence. This position demands a professional who is intuitive, resourceful, and possesses a detailed understanding of airport operations and airline industry standards.

Responsibilities

• Supervise daily airport operations to ensure efficiency and compliance with regulations.
• Coordinate with airline staff and ground services for smooth aircraft movements.
• Ensure all airport facilities and equipment are operational and maintained properly.
• Manage and train airport personnel to optimize performance and service delivery.
• Implement safety and security procedures in accordance with federal and state regulations.
• Handle emergency situations promptly and in accordance with established protocols.
• Monitor and review flight schedules to address any delays or disruptions effectively.
• Prepare and submit operational reports and documentation to management authorities.
• Liaise with customs, immigration, and other governmental agencies as needed.
• Address passenger inquiries and resolve grievances to enhance customer satisfaction.
• Conduct regular inspections and audits to ensure compliance with aviation standards.
• Develop contingency plans and strategies for improving airport operations.

Requirements

• Bachelor’s degree in Aviation Management, Business Administration, or related field preferred.
• Minimum of three years of experience in airport operations or aviation management.
• Strong leadership skills with the ability to manage and motivate a team.
• Comprehensive understanding of federal and state aviation regulations and policies.
• Excellent problem-solving abilities and the capability to make quick decisions.
• Effective communication skills for interaction with staff, passengers, and stakeholders.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.