Policy Manager

Role: Policy Manager 

Location: Sharjah, UAE          

Role purpose:

• Work with Head of Unsecured Products policy to monitor the portfolio performance, controls and enhance digitalization.

• Ensure that clear policy guidelines and a framework are in place for unsecured products, encompassing all risk-related aspects such as product benchmarks, policy parameters, processes, systems, and business targets, along with the associated NCL.

• Monitor performance triggers and portfolio caps for Unsecured Products and assess the quality of the portfolio with regards to risk and validate appropriateness of credit policies and monitor the impact of changes in credit policies.

• Design and implement effective framework to update tracking and documenting all policy changes and product performance testing activities.

• Responsible for reviewing Credit Program for product on annual basis and ensuring a detailed policy and procedure manual encompassing end-to-end processes is updated regularly. 

• Ensure approved credit delegations are in place for all unsecured products and approved annually

• Manage operational risk within credit processes related to unsecured products, utilize RCSA to measure inherent risk and design/ assess controls to mitigate high-risk

• Ensure that the Post approval review (PAR) is performed and completed timely and accurately for PF Product.

• Review the disaster report, take prompt remedial action when required, and escalate exceptions to underwriting team. Ensure that important changes in the credit policy are updated in the disaster report. 

• Manage system enhancement projects related to streamlining and automation of the credit management processes 

• Develop automation logic for data reporting and work closely with the IT MIS for implementation

• Oversee and handle the rule engine of policy changes in FinnOne system and write BRDs & perform UAT for these changes as well as communication to relevant units.

• Provide training sessions for business and credit underwriting on the amended and new policies related to unsecured products

• Support regulatory reporting, internal audit, and external audits related to Unsecured Products

• Excellent awareness of Credit Management is the best practice for Retail Banking.

• Good understanding of association and local regulatory environment

• System friendliness and familiarity from end use & development perspective and exposure to high volume automated Retail Banking environment

• Time & Stress Management skills

• Good analytical skills and computer knowledge.

• Bachelor’s degree from reputed institution. 

• Minimum 8-10 years of experience in the credit function in the local market.