Job Description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Call Handling: Answer and route incoming calls promptly and professionally.

• Guest Requests: Assist with guest inquiries, wake-up calls, and message delivery.

• Communication: Relay information to departments and staff accurately.

• Documentation: Maintain call logs and service requests.

• Support: Assist with emergency communication procedures.

Qualifications

• High School diploma or equivalent.

• Experience in customer service or call handling preferred.

• Clear communication and telephone etiquette.

• Multitasking and problem-solving abilities.

• Familiarity with telecommunication systems.

  • Job-Category: Default
  • Job Type: Permanent
  • Job Schedule: Full-Time

  • Job Details

    Role Level: Entry-Level Work Type: Full-Time
    Country: United Arab Emirates City: Ras Al Khaimah
    Company Website: https://www.group.accor.com Job Function: Call Center Operations
    Company Industry/
    Sector:
    Hospitality

    What We Offer


    About the Company

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