Specialist - QA Warehouse Oversight

At Julphar, we are on a journey of culture transformation & our mission is to provide a better quality of life for the entire family by delivering best in class solutions and real value with compassion and professionalism.

Our core values: Respect, Collaboration, innovation, Integrity and Compassion - Combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to make a positive impact on the lives of the patients we serve, enable Talents , create a healthy work environment, and accomplish our goals through world-class research and with the compassion and commitment of our employees.

Job Purpose / Summary

The role is responsible for ensuring full compliance with cGMP, GSP, and GDP standards across all Julphar warehouses, including Raw Materials (RM), Packaging Materials (PM), and Finished Products (FP). The incumbent will oversee quality compliance during receiving, storage, and shipping activities, conduct investigations into deviations, manage CAPA and market complaints, and support continuous improvement of warehouse operations in line with regulatory and company requirements.

Key Responsibilities

• cGMP and Quality Compliance
• Ensure consistent implementation of cGMP principles across all warehouse operations (RM, PM, and FP).
• Oversee compliance with Good Storage Practices (GSP) and Good Distribution Practices (GDP) during receiving, handling, and shipping activities.
• Conduct periodic inspections and ensure adherence to FDA, WHO, and other regulatory requirements.
• Ensure that all incoming materials are properly labeled, inspected, and stored according to SOPs and quality guidelines.
• Warehouse Operations and Documentation
• Review and approve all records related to the receipt, storage, handling, and shipment of materials and finished products.
• Verify that materials and products are managed as per product-specific storage requirements, including temperature and humidity controls.
• Ensure timely documentation and closure of all deviations and CAPAs related to warehouse activities.
• Monitor warehouse logbooks and enforce Good Documentation Practices (GDP).
• Investigations and Corrective Actions
• Lead and document investigations into deviations, temperature excursions, mishandling, or inventory discrepancies.
• Ensure prompt implementation of corrective and preventive actions (CAPA) to address any non-compliance.
• Manage market complaint investigations and handle change controls related to warehouse operations.
• Review and evaluate CAPAs associated with deviations and complaints to ensure effective closure.
• Shipment and Transfer Compliance
• Oversee compliance of finished product processes—from receiving to shipment—in line with approved procedures.
• Review and approve temperature data logger reports for shipments in case of excursions.
• Review and validate product transfer requirements between consignees.
• Ensure compliance of shipping and release processes with approved standards.
• Material Handling and Rejection Management
• Oversee the handling and documentation of rejected, obsolete, blocked, and expired materials and finished products.
• Verify and approve gate passes related to shipping.
• Conduct continuous inspections of all warehouses to drive process improvement and compliance.
• SOPs and System Management
• Prepare, review, and update Standard Operating Procedures (SOPs) related to warehouse quality functions.
• Execute QMS-related actions for warehouses and ensure timely completion of all quality-related tasks.
• Support system audits, KPI tracking, and improvement initiatives.
  
  

• Strong knowledge of GMP, GSP, GDP, and other global regulatory standards (FDA, WHO, etc.).
• Results-driven with a strong sense of accountability, ownership, and attention to detail.
• Excellent problem-solving, analytical, and decision-making abilities.
• Effective team leadership, collaboration, and communication skills.
• Proficient in planning, prioritization, and time management under pressure.
• Demonstrates solution-oriented thinking and process compliance.
• Organized, self-motivated, and committed to continuous improvement.
  
  

• Bachelor’s degree in Science, Pharmacy, or a related healthcare discipline (Master’s degree preferred).
• 3–4 years of experience in a similar role within the pharmaceutical, healthcare, or medical industry.
• Proven experience in quality systems, vendor management, and deviation/CAPA handling.
• Strong knowledge of QMS systems and good computer proficiency (especially MS Word and Excel).
• Excellent command of English (written and verbal).
• Demonstrated success in process compliance, KPI development, and system implementation.