Job Description

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

Truly memorable restaurant experiences start from the moment our guests arrive. That’s why we’re searching for a new Restaurant Hostess who can create a warm and welcoming first impression, manage reservations and seating with confidence, and make every guest feel recognised and cared for. From a genuine welcome to a personalised farewell, you’ll play an important role in creating seamless dining experiences and memorable moments for every guest.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

  • Welcoming guests warmly and escorting them to their tables.
  • Managing reservations, table allocations, and seating arrangements to support a smooth flow of service.
  • Coordinating closely with the restaurant team on table availability and guest preferences.
  • Recognising returning guests and communicating relevant guest information and special requests to the team.
  • Assisting guests with restaurant information, menu recommendations, and current promotions.
  • Responding to guest enquiries and feedback in a professional and caring manner.
  • Supporting the restaurant team during busy periods to ensure a seamless guest experience.
  • Ensuring every guest receives a warm and personalised farewell.

What We need from you:

  • High School Diploma or equivalent.
  • At least 1 year of experience in F&B guest service, preferably in a luxury hotel or upscale restaurant.
  • Warm, confident, and welcoming personality with a genuine passion for guest service.
  • Excellent communication and interpersonal skills.
  • Good English communication skills; additional languages are an advantage.
  • Strong organisational skills with the ability to manage reservations and guest seating efficiently.
  • Well-groomed, professional, and comfortable engaging with guests from different cultures.
  • Flexibility to work shifts, including evenings, weekends, and public holidays.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Ras Al Khaimah
Company Website: http://www.ihgplc.com Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Other

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