Human Resources Clerk

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Clerk, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Heres what youll do during a typical day:

• 1. HR Administration

• Maintain and update Team Member personal files and employee records.
• Prepare HR letters, certificates, memos, and other employment-related documents.
• Ensure proper filing, scanning, and archiving of HR documentation.
• Assist with maintaining accurate employee databases and HR trackers.
• Handle incoming HR correspondence and respond to routine inquiries.
• 2. Recruitment & Onboarding
• Assist with scheduling interviews and coordinating with candidates.
• Support the preparation of offer letters and onboarding documentation.
• Coordinate joining formalities and ensure all required documents are collected.
• Assist with Team Member induction and orientation arrangements.
• 3. Attendance & Leave Administration
• Assist in monitoring daily attendance, absenteeism, and timekeeping records.
• Support the maintenance of leave records and public holiday balances.
• Coordinate with departments regarding missing attendance records and corrections.
• Assist with monthly attendance and payroll preparation.
• 4. Team Member Relations & Engagement
• Support the coordination of Team Member engagement activities and events.
• Assist in communicating HR announcements and internal communications.
• Support employee recognition programmes and HR initiatives.
• Direct Team Members to the appropriate HR representative for assistance.
• 5. General HR Support
• Assist with the preparation of HR reports and monthly statistics.
• Maintain confidentiality of employee information and sensitive documentation.
• Provide administrative support during HR audits and inspections.
• Perform other duties and responsibilities assigned by the HR Manager.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.