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Job Description

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennisore lifestyle and possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

Salaries And Benefits

  • Competitive Salary
  • Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
  • Vacation tickets /benefits provided by the hotel
  • Medical Insurance Provided

Job Description

Main Duties:

Administration

  • Provides administrative support to General Manager. Ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
  • Types, files and upkeeps all private and confidential matters related to the department.
  • Sets up a systematic and efficient filing system, both for hardcopies as well as all electronic data, that enables quick retrieval; ensures all files are kept up-to-date at all times.
  • Prepares the relevant materials for all meetings attended by General Manager. Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and any other meetings.
  • Prepares and circulates the minutes of the meetings.
  • Answers telephone calls courteously and gives information to callers. Routes call to appropriate official and places outgoing calls.
  • Makes copies of correspondence or other printed matters.
  • Prepares outgoing mail.
  • Types, takes dictation and minutes, draft letters, files and traces and composes correspondence.
  • Monitors and maintains the proper appearance of the office area.
  • Handles outgoing mails by courier.
  • Makes and confirms appointments for the General Manager.

Customer Service

  • Provides assistance & support to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Greets visitors, ascertains nature of business, and directs visitors appropriately.

Other Duties

  • Attends and contributes to all training sessions and meetings as required.
  • Exercises responsible behavior at all times and positively representing the hotel team.
  • Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.
  • Ensures high standards of personal presentation and grooming.
  • Carries out any other reasonable duties and responsibilities as assigned.

Qualifications

  • 1-2 years of experience in internal and external communication, corporate identity management and public relations management within the five-star luxury property.
  • Experienced in event and event management.
  • Effective communication, relationship development skills, strong representation skills.
  • Creative, innovative, dynamic, result-oriented and self-motivated.
  • High organizational planning, follow-up, presentation and reporting skills.
  • Able to use MS Office programs at an advanced level and have knowledge about special programs for their work,
  • Fluent in spoken and written English.
  • Additional foreign language is an asset.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Ras Al Khaimah
Company Website: http://www.rixos.com Job Function: Administrative Support
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Rixos Hotels, established in 2000, is one of the world’s fastest growing, luxury hotel chains. Dedicated to offering traditional Turkish hospitality and all-inclusive all-exclusive service experience in the finest surroundings and luxury ambiance, Antalya based group owns and operates premium resorts & villas including city hotels in key regions as diverse as Turkey, Europe, CIS Countries, North Africa and Middle East.Rixos Hotels portfolio of exceptional properties is sited in prime and historic locations or in touch with nature. With more than 10,000 staff serving all its properties, Rixos Hotels have developed an innovative guest experience that blends the best of the new and old. Being a trendsetter as a pioneer in many areas, Rixos Hotels has undertaken an important mission to provide the overseas career opportunities it offers to its employees and in the export of Turkish brands and services it carries with it to all countries where it operates.Through Rixos Hotels’ passion for entertainment, activities, gourmet and wellbeing they create a lifestyle experience which immerses everyone on a journey beyond their destination. Celebrated cuisine, a spirited vibe, a rich program of activities and entertainment and tranquil rituals ensure guests of all ages to enjoy a feast for the senses, from day to night.Being aware of the fact that the satisfaction of its employees has a very important share on the basis of its guest-oriented service approach, Rixos offers and encourages various training opportunities so that each team member can advance in their career goals in the best way possible.Known for their hospitality, attentive personalized service and fine cuisine, Rixos Hotels received global recognition and top ratings from distinguished specialist professional bodies such as the American Five Star Diamond Award, Conde Nast, World Travel Awards and Great Hotels of the World.

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