Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
SUMMARY OF GENERAL DUTİES
- Marketing budget – Forecasting, Planning & Monitoring
- Contact with local journalists, local community, institutions, embassies
- Press releases to local press about news and current events in the hotel
- Treatment of press inquiries about the hotel
- Organization of PR Events
- Take care of journalists staying in the hotel
- Pro-active PR measures
- General PR administration tasks
- Marketing activities to support Rooms, F&B and Banquet revenue
- Perform as per company standards.
- Proper grooming at all times
- Attend training classes as per schedule
- Show fullest cooperation and respect within the team and other departments
- Is aware of the daily activities and has product knowledge of all the hotel facilities
ADMİNİSTRATİON
- Marketing budget – Forecasting, Planning, & Monitoring.
- Install and update a press data base for the local market
- Edit press releases about news and current events in the hotel and send out to local press market
- Picture archive of the property, have perfect pictures in store and ready at hand
- Have an updated press kit and fact sheet of the hotel at hand
- Have all flyers, information material and brochures in store
- Have access to the press kit of Accor and all other information material about the group
- Collection of press clippings and build up a press archive
- Treatment of press inquiries of the hotel, hand over press inquiries about Accor to the Corporate Public Relations Department.
RELATİONS
- Get in contact with the local journalists, invite them, visit them and keep a constant relation
- Build up relations to local community, embassies, institutions, administrations etc.
- Care about journalists or VIPs during their stay in the hotel
- Keep the press relations with small gifts, invitations or visits
PR EVENTS/ MEASURES
- Pro-active PR measures
- Preparation, organization and follow up of PR Events
- Organize press cocktails or press lunches in the hotel
INTERNAL PUBLİC RELATİONS
- Keep the hotel staff informed about news, pass relevant information about Accor
- Marketing activities to support Rooms, F&B and Banquet revenue
- Constant information flow between General Manager and other department heads
- Delivery of news for any internal company magazine (via Corporate Public Relations)
- Be connected with other Accor hotels for cross marketing
- Have knowledge about the Accor group and know what Accor is all about
- Take part in the yearly Public Relations workshop organized by Corporate Public Relations
- Give support to Corporate Public Relations in all required subjects
GENERAL/ MİSCELLANEOUS
- To be punctual on duty.
- Be well groomed to the standards laid down. Insist on the same standard for your employees.
- To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
- To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment.
- To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.
- To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.
- To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.
- Ensures oneself is thoroughly familiar with the hotel’s emergency procedures and in a state of preparedness for any emergency which may occur.
- Informs General Manager and department heads about important events and news
- Establishes a yearly or half-yearly PR action plan and PR budget
- Is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.
- Assumes responsibility of Duty Manager when scheduled to do so.
- Other duties as assigned.
Qualifications
Masters degree in Marketing or Diploma in vocational hospitality, 3 – 5 years experience in 4-5 star Hotel
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