Back Office Operations Executive

Back office operations are a crucial aspect of any organization, as they support and enhance the activities that occur at the forefront of the business. These operations often involve functions such as record maintenance, data management, compliance, and regulatory requirements, as well as day-to-day administrative duties. Employees working in back office operations ensure the smooth running of a company's internal processes and the efficient handling of company data. Due to the vital role that the back office plays in supporting client-facing departments, effective communication, attention to detail, and robust organizational skills are essential. This role is key to maintaining business efficiency, ensuring compliance, and providing essential administrative support across various departments.

Responsibilities

• Manage and maintain comprehensive company records, files, and databases accurately.
• Ensure compliance with all company policies and legal regulations daily.
• Collaborate with other departments to streamline administrative processes efficiently.
• Prepare and analyze regular reports to assist in company decision-making.
• Assist in budget preparation, financial records, and periodic audits proactively.
• Process invoices and handle accounts payable and receivable operations diligently.
• Supervise and manage office supplies inventory and procurement activities.
• Handle customer inquiries, focusing on resolving issues promptly and efficiently.
• Support human resources initiatives by maintaining employee records confidentially.
• Coordinate with IT on maintaining and troubleshooting back office systems.
• Contribute to process improvement initiatives to enhance operational efficiency.
• Organize travel and accommodation arrangements for staff as required.

Requirements

• Bachelor's degree in Business Administration or a related field preferred.
• Minimum of two years of experience in a back office or administrative role.
• Strong knowledge of office management procedures and accounting principles.
• Proficient in MS Office Suite and other relevant business software applications.
• Excellent organizational and multitasking abilities with keen attention to detail.
• Strong verbal and written communication skills for effective collaboration.
• Ability to work independently and within a team to achieve targets.