Appearance Manager

About Us:

What makes ARRISE different?

We’re more than a company—we’re a community of over 11,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Bulgaria and beyond.

We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.

We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Position scope:

As the Appearance Manager, your primary role is to oversee the Appearance departments operations. Youll be responsible for enhancing efficiency, maintaining quality standards, managing resources, controlling costs, and improving employee appearance in assigned studios.

Role Description: The Appearance Manager is responsible for overseeing the daily operations of the Appearance Department within their assigned studio(s), ensuring the delivery of top-quality services, adherence to appearance guidelines, and alignment with company objectives. The ideal candidate will have strong organizational and leadership skills, a keen eye for detail, and the ability to drive improvements in workflow, stock management, and team performance.

Responsibilities:

Team Performance and Quality Control:

• Analyze team performance and collaborate with Team Leaders to take necessary actions (disciplinary, educational, etc.) for optimal results.
• Review quality control reports and approve their submission to suppliers or the Purchasing department.
  
  
  

• Monitor stock levels and weekly consumption reports, proposing measures to address issues and improve processes.
• Prepare and improve the accuracy and relevance of reports based on management requirements.
• Regularly communicate stock status to the Head of Appearance and propose solutions for challenges.
  
  
  

• Develop and implement new processes, enhancing digitalization and efficiency in workflow and stock management.
• Initiate and lead projects aimed at improving employee appearance and department operations.
• Approve and refine procedures to optimize department efficiency.
  
  
  

• Ensure studio operations remain unaffected by department activities or stock-related issues, proactively communicating with Studio Managers and relevant stakeholders.
• Provide feedback on designs, procedures, and processes involving other departments, actively contributing to cross-departmental improvements.
• Supplier and Procurement Oversight:
• Identify and engage new suppliers, participating in negotiations to maintain high-quality services.
• Escalate or resolve specific procurement-related situations as needed.
  
  
  

• Minimum of 2 years of experience in a similar role or managerial position.
• Fluency in English is essential.
• Proven experience in managing teams, monitoring performance, and leading improvement projects.
• Strong organizational and communication skills, with the ability to manage multiple tasks effectively.
• Experience in stock management, digitalizing workflows, and improving reporting accuracy.
• Familiarity with the beauty or fashion industry is desirable.
• Cross-functional communication skills, particularly in corporate environments.
  
  
  

• Industry Knowledge: Awareness of iGaming trends and their impact on employee appearance and branding.
• Project Leadership: Experience in leading improvement projects that drive operational efficiency.
  
  
  

• Accommodation will be provided by the company;
• Meal program (One Meal per shift);
• Transportation allowance.