Hotel Manager

Job Location:

Anantara Mina Al Arab Ras Al Khaimah Resort

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais. Lead and oversee the daily hotel operations to ensure smooth coordination across all operational departments.

Ensure all departments maintain luxury hospitality service standards and operational excellence.

Support the General Manager in executing operational strategies and business objectives.

Lead department heads to achieve operational targets, productivity goals, and service excellence.

Ensure compliance with MINOR brand standards, SOPs, health and safety regulations, and sustainability initiatives.

Maintain a visible leadership presence across the property and provide operational support.

Drive a positive workplace culture focused on accountability, teamwork, and operational discipline.

Ensure exceptional guest experiences across all touchpoints within the hotel.

Maintain strong guest engagement and ensure prompt resolution of guest complaints and service challenges.

Continuously monitor guest feedback and implement improvements to enhance guest satisfaction scores.

Build and maintain strong relationships with guests, corporate clients, travel partners, and key stakeholders.

Ensure all teams deliver personalized and professional guest service aligned with luxury hospitality standards.

Drive overall commercial performance and profitability of the hotel.

Monitor hotel performance indicators including occupancy, ADR, RevPAR, and market competitiveness.

Work closely with Sales, Revenue, and Marketing teams to maximize revenue and market share.

Identify new business opportunities and implement commercial strategies to increase revenue across rooms, F&B, and events.

Monitor competitor activities and market trends to strengthen the hotel’s market positioning.

Analyze financial reports, operational KPIs, and performance data to support business decisions.

Ensure cost control measures are effectively implemented without compromising guest satisfaction and service quality.

Monitor departmental expenses and operational efficiencies to achieve financial objectives.

Support financial planning initiatives to improve profitability and operational performance.

Ensure efficient utilization of resources, manpower, and operational budgets across all departments.

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