Zapier Automation Specialist - Freelance Remote

Department: Support & Leadership

Location: Global+

Compensation: $7.00 / hour

Description

About the Client
An innovative, privacy-first AI company that delivers real-time, personalized performance coaching directly inside tools like Slack and Teams. Their platform integrates across the modern workplace stack to surface insights, provide in-the-flow guidance, and drive measurable behavior change at scale. Built for enterprise with robust security and compliance, they’re trusted by forward-leaning teams to enable growth, not just instruction.

Why does this role exist?
This role exists to scale and streamline core operations by turning manual, repeatable work into reliable automations. The team needs a builder who can own process design, documentation, and orchestration across Zapier and key tools, while supporting go-to-market execution with a strong sales-aware mindset. By reducing operational friction and improving data quality, you’ll free leadership to focus on growth and accelerate GTM programs.

The Impact you’ll make

Workflow automation and integration (Zapier)

• Build, maintain, and optimize multi-step Zaps across Slack, Google Drive/Docs/Sheets, Notion, HubSpot, and Paperform.
• Implement webhooks, paths/filters, error handling, logging, and alerting for reliability and scale.
• Maintain documentation and version control for all automations and integrations.
  

Process ownership and SOPs

• Map business processes, design repeatable SOPs, and enforce operational standards.
• Triage incoming requests, prioritize independently, and manage an automation/ops backlog.
• Continuously improve processes based on data, feedback, and observed bottlenecks.

Go-to-market operations support

• Scrape, clean, and enrich lead lists; manage deduplication and data hygiene.
• Update and maintain CRM records (HubSpot) and prep assets for campaigns.
• Provide tactical sales support, from list segmentation to sequence readiness.
  

Data operations and reporting

• Perform structured data entry, normalization, and QA across Sheets/Excel.
• Build and maintain GTM and ops dashboards; automate imports/exports where possible.
• Run basic analysis to inform outreach strategy and process improvements.
  

AI tooling orchestration

• Coordinate cross-tool workflows between AI models/APIs (OpenAI, Anthropic) and Zapier.
• Draft, test, and refine prompts; ensure outputs meet accuracy and privacy standards.
• Pilot new AI-enabled automations that boost team productivity and quality.
  
  

Skills, Knowledge and Expertise

Required:

• Proven Zapier automation track record (multi-step Zaps, webhooks, filters/paths, error handling), with examples or portfolio.
• Integrations across Slack, Google Workspace, Notion, HubSpot, and form tools (e.g., Paperform).
• Sales operations/CRM experience (HubSpot preferred): lead scraping/enrichment, deduping, list hygiene, campaign setup.
• Advanced Google Sheets/Excel (LOOKUP/XLOOKUP, QUERY, ARRAYFORMULA, pivots, regex/text functions).
• Excellent written and verbal English; strong SOP documentation; comfortable orchestrating AI tools (OpenAI/Anthropic).
• WFH Set-Up:
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

Your Superpowers:

• Zapier power user; comfortable with APIs, webhooks, and workflow orchestration.
• Data-savvy in Google Sheets/Excel; meticulous about data hygiene and QA.
• Process-minded: you map, document, and improve SOPs without prompting.
• Sales-aware: you understand GTM rhythms, CRM structure, and campaign needs.
• Clear, proactive communicator who anticipates needs and manages stakeholders.
• Bias to action; ownership mentality; thrives with autonomy and fast iteration.
• Coachable and collaborative; receptive to feedback from internal partners.

You should apply if…

• You love turning messy, manual workflows into clean, reliable automations.
• You think in systems and enjoy owning processes end-to-end.
• You’re comfortable supporting sales and can balance speed with accuracy.
• You communicate early and often, and make smart prioritization calls independently.
• You’re curious about AI and eager to apply model-driven workflows to real ops problems.

What to expect...


Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• 6 am - 2 pm Eastern Time

Compensation:

• $7 per hour
• No benefits package included
  
  

Benefits

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